Prepare and process import shipping documents, including Commercial Invoice, Packing List, Bill of Lading (B/L), Certificate of Origin (COO), and other required documents.
Coordinate with overseas suppliers, freight forwarders, shipping agents, and transporters regarding import shipments.
Monitor shipment schedules and provide updates on shipment arrivals.
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Act as the key technical liaison between the company and customers; translate customer business needs and requirements into clear, feasible technical solutions.
Analyse, design, develop, and deliver comprehensive technical proposals, implementation plans, and solution designs that align with customer objectives and our product/service capabilities.
Conduct technical clarifications, product demonstrations, technical presentations, and proof-of-concept (POC) sessions to showcase solution value and address customer concerns effectively.
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