Role DescriptionWe are looking for a highly organized, curious, and detail-oriented individual to join Client’s marketing team as a Marketing Operations Executive. This role will play a critical role in marketing operations and administration, supporting the smooth execution of commercial activities, documentation, approvals, meetings, and cross-functional coordination. At the same time, it offers a valuable opportunity to learn how marketing works inside a leading multinational pharmaceutical company, including exposure to campaign execution, stakeholder engagement, and working on marketing initiatives including for a new product launch. The ideal candidate is someone who is hands-on, eager to learn, self-driven, and committed to delivering work with accuracy, ownership, and high standards.ResponsibilitiesSupport day-to-day marketing operations and administrative processes with a high level of accuracy, professionalism, and ownership.Prepare, track, and submit required documentation through Client systems in a timely and compliant manner.Coordinate with internal stakeholders to navigate approval processes, material submissions, and project timelines on track.Support marketing content creation, including creating and adapting marketing materials, securing approvals, liaising distribution, and content management.Support external marketing events, including vendor management, pre-meeting coordination, event operations, and post-activity documentation.Assist with internal meeting coordination, including project administration, record keeping, follow-up actions, vendor coordination, and email documentation.Contribute to marketing operational readiness for new product launch.Perform other duties and special projects as assigned.
Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
Support warehouse operations across multiple sites in Malaysia (HUB, NSM, PIE spare parts warehouse). Perform transfer receiving, putaway, outbound, delivery coordination, defective parts return, inter-warehouse transfer and stocktaking. Complete tasks within required timelines, handle bulk materials and high-value spare parts carefully to prevent mis-dispatch, damage and loss.
Greet customers warmly and assist them in selecting menu items by providing detailed information about food and beverage offerings including ingredients and potential allergens
The Retail Operations Manager is responsible for driving the overall sales performance, operational excellence and continuous development of the retail channel. The role leads Area Managers and Outlet Supervisors to achieve sustainable sales and profitability targets while ensuring consistent operational and customer service standards across all outlets.
Provide excellent customer service by greeting guests warmly, taking orders accurately, and addressing any inquiries or concerns promptly and courteously.
Provide excellent customer service by greeting guests warmly, taking orders accurately, and addressing any inquiries or concerns promptly and courteously.
Provide excellent customer service by greeting guests warmly, taking orders accurately, and addressing any inquiries or concerns promptly and courteously.
Perform Client Due Diligence to evaluate the customer from a compliance perspective and ensure that all established procedures are followed while providing a great customer experience
We are a team focused on AI applications and content. Core business: (1) YouTube channel content and collaborations — our current focus; main channel @timchanai grew to 12,000 subscribers in about six months, and we are expanding into international channels; (2) corporate AI training; (3) building AI automation workflows for clients (mainly no-code tools such as Claude Code and n8n); (4) own-brand content and digital products.
Assist in the daily operations of the IT department and ensuring that systems and networks are running smoothly, ensure system up-time and maintenance of the system operation.