Deliver a high standard of ground handling services at all times and ensure all staff customer service requirements meet with AeroDarat and customer airlines service standards and culture.
Proficient knowledge and understanding of all AeroDarat and contractual customer airlines standard operating procedures (SOPs). Supervise and ensure safety and security in all aspects of ground handling operations activities in accordance to company SOP
Work in a productive, pro-active team environment with management, customer service and ramp staff to deliver an efficient turnaround at airports. Lead a team of Customer Service Officer and be responsible for the performance and conduct of the team.
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Deliver a high standard of ground handling services at all times and ensure all staff customer service requirements meet with AeroDarat and customer airlines service standards and culture.
Proficient knowledge and understanding of all AeroDarat and contractual customer airlines standard operating procedures (SOPs). Supervise and ensure safety and security in all aspects of ground handling operations activities in accordance to company SOP
Work in a productive, pro-active team environment with management, customer service and ramp staff to deliver an efficient turnaround at airports. Lead a team of Customer Service Officer and be responsible for the performance and conduct of the team.
...
ISO Documentation Development: Assist in drafting, reviewing, and maintaining technical documentation required for ISO certifications (such as ISO 27001), including security policies, incident response plans, and network diagrams.
Knowledge Base Creation: Design and populate a centralized IT Knowledge Base (KB) to document standard operating procedures (SOPs), troubleshooting guides, and system architectures.
Cybersecurity Auditing Support: Assist in internal security audits, vulnerability assessments, and the monitoring of IT infrastructure to ensure compliance with established security protocols.
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ISO Documentation Development: Assist in drafting, reviewing, and maintaining technical documentation required for ISO certifications (such as ISO 27001), including security policies, incident response plans, and network diagrams.
Knowledge Base Creation: Design and populate a centralized IT Knowledge Base (KB) to document standard operating procedures (SOPs), troubleshooting guides, and system architectures.
Cybersecurity Auditing Support: Assist in internal security audits, vulnerability assessments, and the monitoring of IT infrastructure to ensure compliance with established security protocols.
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