Manage delivery, operations, and lifecycle of key Commercial Systems, ensuring they remain reliable, secure, and effective for evolving business needs.
Floor Leadership: Oversee daily front-of-house operations, ensuring smooth service flow, high hygiene standards, and prompt guest seating and greeting.
Lead the end-to-end delivery of employee lifecycle services, including onboarding, confirmation, contract renewal, employee movements, benefits administration, employment letters, work pass administration and offboarding.
Review and administer corporate benefits and employee initiatives, including corporate insurance, wellbeing programmes and transport-related services. Assess employee needs, utilisation and service outcomes to recommend improvements that enhance employee experience, operational reliability and financial sustainability.
Manage and oversee HR operations across multiple preschool centres. Lead end-to-end recruitment, selection and onboarding activities to support timely and effective staffing.
Process Standardization & Excellence: Serve as the chief architect of our operational best practices. You will design, refine, and deploy robust Standard Operating Procedures (SOPs) for routine commercial tasks, transforming fragmented local workflows into consistent, scalable global standards.
Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.