1. Job Purpose
To supervise daily store and warehouse operations, ensuring accurate inventory control, timely material issuance, efficient kitting, proper storage, and on-time material delivery to support production requirements and shipment schedules.
2. Key Responsibilities
A. Daily Store Operations
- Supervise daily receiving, issuing, picking, packing, kitting, and material return activities.
- Ensure materials are issued according to the correct Manufacturing Order (MO), Part Number, and required quantity.
- Monitor daily kitting output and ensure materials are delivered to production according to the production plan.
- Ensure all store activities comply with established SOPs and work instructions.
- Coordinate manpower allocation and daily task assignments to achieve operational targets.
B. Inventory Control and ERP Management
- Ensure all material transactions, including receiving, picking, issuing, returning, and stock adjustments, are accurately updated in the ERP/MES system.
- Monitor inventory accuracy and conduct regular cycle counts and physical stock verification.
- Investigate inventory discrepancies, material shortages, and system transaction errors, and implement corrective actions.
- Ensure material shortages are properly recorded and escalated to Purchasing, Planning, and Production.
- Monitor pending material lists and ensure outstanding transactions are resolved promptly.
- Maintain proper inventory traceability and documentation for audit purposes.
C. Material Shortage and Production Support
- Review daily material shortages and coordinate with Purchasing, Planning, and Production to expedite material availability.
- Ensure shortage-related transactions are properly reversed or corrected, where applicable, and material requirements are accurately reflected in the system.
- Follow up on material delivery status and update the MO tracker or relevant monitoring records.
- Coordinate urgent material requirements to minimize production downtime.
- Ensure materials are prepared and issued according to production priorities and shipment commitments.
D. Warehouse Management
- Maintain proper warehouse organization, housekeeping, 5S, and material identification.
- Ensure materials are stored in designated locations with proper labeling and traceability.
- Implement FIFO/FEFO where applicable and ensure ESD and other special storage requirements are followed.
- Ensure materials are protected from damage, contamination, and improper handling.
- Maintain accurate warehouse location records and ensure efficient space utilization.
E. Manpower and Team Supervision
- Supervise storekeepers, material handlers, and other assigned warehouse personnel.
- Monitor attendance, punctuality, work discipline, productivity, and task completion.
- Train team members on SOPs, ERP transactions, material handling, safety, and inventory control.
- Establish clear ownership and backup arrangements for critical warehouse functions.
- Monitor team performance and provide coaching and corrective guidance when necessary.
F. Quality, Safety, and Audit Compliance
- Ensure compliance with company procedures, quality requirements, and warehouse safety standards.
- Support internal and external audits by maintaining complete and accurate records.
- Ensure nonconforming, damaged, or suspect materials are properly identified and segregated.
- Enforce safe material handling practices and ensure proper use of warehouse equipment.
- Report incidents, risks, and process abnormalities promptly.
G. Continuous Improvement
- Identify opportunities to improve store productivity, inventory accuracy, and material flow.
- Reduce picking errors, material discrepancies, unnecessary handling, and delays.
- Improve warehouse layout, material identification, and transaction discipline.
- Implement corrective and preventive actions to address recurring issues.
- Prepare daily, weekly, and monthly warehouse performance reports.
3. Key Performance Indicators (KPIs)
- Inventory accuracy: Target ≥ 99%.
- Material picking accuracy: Target ≥ 99.5%.
- On-time material kitting and delivery: Target ≥ 98%.
- ERP transaction accuracy: Target ≥ 99.5%.
- Cycle count completion: 100% according to schedule.
- Material shortage follow-up: 100% of identified shortages tracked and escalated.
- Warehouse 5S and safety compliance: Target ≥ 95%.
- Reduction in inventory discrepancies and material handling errors.
- Manpower productivity and attendance performance.
Note: KPI targets should be adjusted according to company requirements and actual baseline performance.
4. Qualifications and Requirements
- Diploma or equivalent qualification in Supply Chain Management, Logistics, Warehouse Management, or a related field; relevant experience may be considered.
- At least 3–5 years of experience in warehouse or store operations, preferably in a manufacturing environment.
- Previous experience supervising a warehouse or store team.
- Familiarity with ERP/MRP systems and inventory transactions.
- Good understanding of inventory control, material traceability, FIFO/FEFO, and 5S.
- Proficient in Microsoft Excel and warehouse reporting.
- Good communication, coordination, problem-solving, and leadership skills.
- Able to work under pressure and support urgent production requirements.
5. Authority and Accountability
- Assign daily tasks and allocate manpower within the store team.
- Monitor and verify material transactions and inventory records.
- Escalate material shortages, stock discrepancies, and operational risks.
- Recommend process improvements and corrective actions.
- Ensure warehouse activities comply with company procedures and management instructions.
Expected Outcome: Maintain accurate inventory records, ensure timely material supply to production, improve warehouse productivity, and support uninterrupted production and on-time delivery.
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
Work Location: In person