Kerja Sepenuh Masa, Intern (Account Receivable) di FrieslandCampina Selangor - Maukerja

As an Accounts Receivable Intern, you will support the Credit Management and Accounts Receivable team in monitoring customer payments, managing outstanding balances, resolving disputes, and maintaining customer credit data. You will gain hands-on exposure to credit risk assessment, collection processes, customer relationship management, and financial operations within a dynamic Shared Services environment.

Job Responsibilities: 

Run Accounts Receivable

• Run Accounts Receivable processes in line with company policies and financial strategy
• ‘Chair meetings’: inform, communicate and solve problems in consultation with OpCo (Customer Service, Sales, Supply Chain, Business Control) and FSSC (Accounts Payable, Banking, Financial Accounting).

a. Analyze customers’ financial position, credit reports, reports of credit insurance companies, payment behavior 

b. Provide advice in handling credit profiles (limits, payment guarantees, etc.) 

c. Release of credit limits/overdue order blocked

• Monitoring of credit blocked
• Perform assessment on the credit blocked

d. Provision for doubtful debts

• Provide proposal of provision for doubtful debts

e. Masterdata of the credit management

• Review customer credit limit form and SAP data.

f. Analysis of outstanding items of debtors about skipped or partial payments, or customer errors

• • Contacting the external customer (letter, phone, email) to fix deviations in overruns and payment of arrears.
  • Resolving disputes

 g. Perform collection call to the customer

• Contact external customer and perform a reminder on the next payment due date.
• Follow up on the overdue items

h. Pursuit of disputes

• Resolving complaints and disputes and monitoring the progress.
• Identifying reasons for non-payment and propose action plans.
• Escalating unsolved issues.

i. Pro-active role in assessing customers' payment behavior

• Analyzing structural payment behavior

• Discussing structurally abnormal payment behavior with the Team Manager and improvement actions accordingly.
• Discussing improvements with Sales and external customers

Job Requirements: 

• Able to commit to a 6-month internship. 
• Pursuing Bachelor’s Degree in Accounting/Finance or equivalent and/or a professional accountancy qualification from a recognized university
• Strong numerical, analytical, and problem-solving skills.
• Good communication skills in English, both written and verbal.
• Proficient in Microsoft Office applications, particularly Excel; SAP knowledge is an advantage.
• Eager to learn, proactive, and able to work independently as well as in a team environment.

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are. We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.