Grade G2 | Marketing Department
Salary: RM4,000 – RM5,000 per month
Location: Cyberjaya, Selangor
Employment Type: Full-Time
About The Role
Hasbul Brothers is looking for a commercially minded and performance-driven Marketing Manager to lead the Marketing Department and build an integrated marketing operating system across campaigns, paid acquisition, CRM/lifecycle marketing, creative, content and customer acquisition.
This is not a role that focuses only on social media posting, content production or branding.
The Marketing Manager is responsible for translating business direction into measurable Marketing outcomes across the funnel:
Demand → Qualified Leads → Registrations → Attendance → Qualified Opportunities
The role also carries shared accountability for Marketing-attributed pipeline and revenue contribution, while Sales remains responsible for follow-up, closing and collected revenue.
You will lead a multi-disciplinary Marketing team covering:
- Performance Marketing / Paid Ads
- CRM & Lifecycle Marketing
- Video & Content Production
- Videography
- Copywriting
- Graphic Design
- Creative Content
What You Will Be Responsible For1. Marketing Strategy & Department Leadership
- Develop annual, quarterly and monthly Marketing strategies aligned with Management direction and business priorities.
- Translate strategy into measurable priorities, campaigns, channel plans and department targets.
- Establish clear ownership across Campaign, Creative Design and Creative Content teams.
- Identify capability, resource, process and performance gaps.
- Ensure the Marketing Department operates as one integrated commercial function rather than separate creative or channel teams.
2. Integrated Campaign Planning & Execution
- Own the master Marketing campaign calendar.
- Lead planning for major campaigns, programmes, seminars, events and launches.
- Define:
- campaign objectives;
- target audience;
- funnel;
- offer and messaging;
- channel mix;
- budget;
- tracking requirements;
- creative requirements; and
- campaign timeline.
- Ensure campaigns are launch-ready before going live.
- Conduct structured post-campaign reviews and translate learnings into the next campaign cycle.
3. Demand Generation & Funnel Performance
- Own Marketing performance from demand generation through qualified opportunities.
- Monitor:
- lead volume;
- lead quality;
- registrations;
- attendance;
- no-shows;
- qualified opportunities; and
- funnel leakage.
- Identify where prospects are dropping out of the funnel.
- Coordinate corrective action across Marketing, CRM, Sales and relevant teams.
- Ensure Marketing success is measured through meaningful business outcomes—not vanity metrics alone.
4. Paid Acquisition & Performance Marketing Governance
- Lead strategic direction for paid acquisition together with the Performance Marketing Executive.
- Review paid-media performance including:
- CPL;
- CPQL;
- Cost Per Registration;
- Cost Per Attendee;
- CAC; and
- ROAS where reliable attribution is available.
- Review advertising spend, budget pacing and performance trends.
- Monitor testing plans, audience performance, winning and losing creatives and creative fatigue.
- Recommend budget reallocation and campaign optimisation based on performance evidence.
5. CRM & Lifecycle Marketing
- Govern database segmentation, nurturing, lead scoring, reactivation and lifecycle marketing.
- Develop stronger utilisation of existing databases and event audiences.
- Reduce unnecessary dependency on paid advertising for every campaign.
- Ensure post-event leads and audiences are properly processed.
- Strengthen Marketing-to-Sales handoff.
- Ensure customer journeys and next actions are traceable.
6. Campaign Creative & Copy Leadership
- Translate campaign objectives into clear creative and copy briefs.
- Guide teams on:
- hooks;
- angles;
- messaging;
- offer framing;
- proof;
- CTA; and
- customer insight.
- Use funnel and paid-media performance data to request new variations and improvements.
- Balance speed, testing volume, brand quality and commercial accuracy.
7. Creative Design & Brand Governance
- Lead design priorities through the Creative Design Unit.
- Maintain consistent visual and brand standards.
- Establish clear briefs, priorities and service levels for artwork requirements.
- Manage cross-department creative requests without creating conflicting reporting lines.
- Resolve workload and priority conflicts across Marketing resources.
8. Creative Content Strategy
- Lead overall platform and content direction.
- Ensure organic content supports:
- brand authority;
- audience relevance;
- organic demand;
- campaign support; and
- business objectives.
- Review content themes, formats, narratives and performance.
- Ensure content is not produced merely to achieve posting or output counts.
9. Seminar & Event Marketing
- Own Marketing readiness and audience-generation strategy for major seminars, programmes and events.
- Coordinate:
- audience targets;
- segmentation;
- registration funnels;
- reminder campaigns;
- event creative;
- content; and
- post-event reactivation.
- Work closely with Program and Sales to monitor registrations, attendance, no-shows, qualified prospects and downstream opportunities.
- Ensure major events have proper pre-event, event-day and post-event Marketing plans.
10. Marketing Analytics & Commercial Reporting
- Maintain Management visibility of the entire Marketing funnel.
- Analyse performance beyond impressions, followers and engagement.
- Monitor channel efficiency, lead quality, conversion and Marketing-attributed pipeline.
- Establish reliable attribution and source-of-truth practices with CRM, Sales and Finance.
- Present Management with clear analysis of:
What happened → Why it happened → Risk / Root Cause → What should happen next.
11. Budget, Martech & Vendor Management
- Develop Marketing budget recommendations.
- Manage approved Marketing budgets and campaign pacing.
- Monitor budget variance and escalate material risks.
- Govern approved Marketing tools, systems, vendors and agencies.
- Ensure campaign expenditure and key Marketing decisions are properly documented.
- Operate within the Company's approved Delegation of Authority.
12. People Leadership & Performance Management
- Lead and develop team members across the Marketing Department.
- Establish clear role priorities and performance expectations.
- Conduct regular:
- one-to-one discussions;
- coaching;
- workload reviews;
- KPI reviews; and
- performance follow-up.
- Identify and address underperformance promptly.
- Build team capability and reduce single-person dependency across critical Marketing functions.
What We Are Looking ForQualifications & Experience
- Bachelor's Degree in Marketing, Business, Communications, Digital Marketing or a relevant discipline.
- Strong equivalent practical experience may also be considered.
- Preferably 5 years or more of relevant Marketing experience.
- Meaningful exposure to:
- campaign planning;
- digital acquisition;
- marketing funnels;
- content and creative coordination; and
- commercial Marketing performance.
- Preferably 2 years or more of people leadership, project leadership or functional ownership experience.
- Experience within training, education, seminars/events, consulting or high-ticket/service businesses is an advantage.
- Management-level working knowledge of paid media, CRM/lifecycle marketing, creative/content workflows, analytics and attribution is expected even where specialists perform day-to-day execution.
Key Competencies
The successful candidate should demonstrate strong capability in:
- Marketing strategy and commercial thinking
- Demand generation
- Funnel management
- Campaign architecture
- Budget and performance analysis
- CRM and lifecycle marketing
- Creative and content judgement
- Data interpretation and attribution
- People leadership and coaching
- Prioritisation and project management
- Cross-functional stakeholder management
- Decision-making and escalation
- Brand and customer understanding
- Process improvement
This Role May Be Suitable For You If You…
- Can connect Marketing activities to actual business outcomes.
- Understand the difference between generating leads and generating qualified commercial opportunities.
- Are comfortable managing both creative people and performance-driven Marketing specialists.
- Can read numbers such as CPL, CPQL, conversion rate, CAC and ROAS and translate them into decisions.
- Know how to balance brand, content, performance marketing and commercial objectives.
- Can prioritise when several campaigns and stakeholders are competing for the same resources.
- Have experience managing underperformance and developing team capability.
- Are willing to challenge ineffective campaigns rather than continuing them because “we have always done it this way”.
- Can communicate clearly with Directors and cross-functional teams.
- Are comfortable being accountable for Marketing outcomes—not merely Marketing activity.
Important Role Expectation
This position is a Marketing Department Head, not an individual specialist role.
The successful candidate is expected to build and lead an integrated Marketing system across:
Campaign + Paid Acquisition + CRM/Lifecycle + Copy + Video + Design + Content + Analytics + People
Marketing performance will be assessed based on outcomes such as qualified demand, registrations, attendance, qualified opportunities, Marketing efficiency, campaign reliability and Marketing-attributed commercial contribution—not simply content volume or social-media engagement.
Salary
RM4,000 – RM5,000 per month
Salary offered will be determined based on relevant experience, leadership exposure, functional Marketing capability and overall suitability for the position.
Position Information
Position: Marketing Manager
Grade: G2
Department: Marketing
Reporting To: All Directors
Primary Reporting Director: Director / Chief Executive Officer
Employment Type: Full-Time
Work Location: Cyberjaya / company programmes and business locations as required
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Parental leave
- Professional development
Application Question(s):
- Berapa tahun pengalaman anda dalam Marketing, dan berapa tahun anda mempunyai pengalaman memimpin team / function Marketing?
- Ceritakan satu kempen yang anda personally lead dari perancangan sehingga result. Nyatakan budget, jumlah leads/qualified leads, CPL/CPQL, registration/conversion dan business outcome yang dicapai.
- Adakah anda pernah mengetuai atau menyelaras fungsi Marketing yang merangkumi Paid Ads, CRM/Lifecycle, Content/Creative serta team performance? Jika ya, terangkan saiz team dan skop yang anda personally owned.
- Berikan satu contoh sebenar apabila seorang team member underperform. Apa expectation yang anda tetapkan, bagaimana anda coach atau intervene, dan apakah outcome akhirnya?
Work Location: In person