- Seremban Negeri Sembilan Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
About Us
RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we have helped thousands of professionals secure rewarding career opportunities with reputable employers across Malaysia.
We specialize in connecting talented individuals with organizations that value innovation, performance, and career growth. Our team supports candidates throughout the hiring process, from application to successful placement.
Visit us: *************
Job Details
Position: Sales Manager
Salary: RM3,000 – RM3,500
Working Days: Monday - Friday
Working Hours: 8.30 am - 5.30 pm
Location: No. 14-1, Jalan Forest Height 8, Forest Heights, 70450 Senawang, Negeri Sembilan
Job Description
RedRadar International is hiring for a results-driven Sales Manager to oversee client sales performance and ensure the successful implementation of the Sales Management & Operations (SMO) program.
This role focuses on monitoring sales targets, KPIs, sales funnels, client execution, and performance improvement. The Sales Manager will work closely with clients, CAMs, and internal teams to identify performance gaps, implement corrective actions, and ensure measurable improvements in sales and business results.
The ideal candidate is analytical, proactive, commercially minded, and experienced in sales management, performance monitoring, coaching, and client management.
Key Responsibilities
1) Monitor sales target, actual performance, KPI, sales funnel and conversion for all assigned SMO clients.
2) Identify sales bottlenecks, performance gaps and areas requiring improvement.
3) Develop corrective actions and follow up on execution until measurable improvement is achieved.
4) Monitor client performance through Daily Reports, Weekly Progress Reports and performance dashboards.
5) Ensure all recommendations, decisions and action plans are supported by relevant performance data.
6) Ensure each client follows the required SMO process including onboarding, information gathering, forecasting, reporting, coaching, training and performance review.
7) Manage the implementation of SMO's 5 key pillars: Sales Strategic Planning, Knowledge Transfer, Manpower Planning, Performance Management and Reporting.
8) Monitor client execution, pending deliverables, action items and overall progress.
9) Conduct regular performance reviews and provide direction to improve client sales and team performance.
10) Monitor client satisfaction, engagement and overall experience throughout the SMO program.
11) Identify client risks early and classify client performance as Green, Amber or Red.
12) Develop and monitor recovery plans for clients requiring attention or immediate intervention.
13) Coordinate with CAM and relevant internal teams to ensure client requirements and deliverables are completed.
14) Escalate critical client, performance or operational issues to Management when necessary.
15) Ensure clients receive the full value and agreed deliverables of the SMO program.
16) Drive continuous improvement in client sales performance, execution, KPI achievement and overall business results.
Required Skills & Qualifications
1) Experience in Sales Management, Sales Operations, Performance Management, or a related field.
2) Strong understanding of sales targets, KPIs, sales funnels, and conversion performance.
3) Strong data analysis and problem-solving skills.
4) Experience in developing corrective actions and performance improvement plans.
5) Strong coaching and performance management abilities.
6) Excellent client management and relationship-building skills.
Benefits
1) Opportunity to work directly with business owners and management teams.
2) Exposure to sales strategy, KPI management, and business performance improvement.
3) Develop strong skills in client management, coaching, and sales operations.
4) Career growth and professional development opportunities.
5) Dynamic and performance-driven working environment.
Why Join Through RedRadar?
At RedRadar International, we do more than match candidates with job opportunities—we connect ambitious professionals with employers who value talent, innovation, and long-term career development.
From resume screening to interview preparation and onboarding support, our team is committed to helping you secure the right opportunity and advance your career with confidence.
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
Work Location: In person
Peringatan Penting
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