Kerja Sepenuh Masa Assistant Clinical Director of Hair Transplant, Gaji tinggi SGD 6,000 di SMILE CENTRAL AESTHETICS CLIFFORD PTE. LTD. Central Region (Singapore) - Maukerja

Assist the Clinical Director of Hair Transplant with Leading and overseeing the operational, technical and service delivery functions of the hair transplant programme. This role will thus have many overlapping responsibilities with the Clinical Director of Hair Transplant Services.

The Assistant Clinical Director of Hair Transplant Services is not expected to carry out the full scope of the Clinical Director of Hair Transplant Services' job. The Assistant Clinical Director's job is primarily to provide support to the Clinical Director.

The role is responsible for assisting the Clinical Director of Hair Transplant with managing the hair transplant team, developing and maintaining procedural standards, coordinating cases, ensuring graft-handling quality, overseeing equipment and inventory, training technical staff and supporting the continued development of the hair restoration service.

The Assistant Clinical Director of Hair Transplant will provide support for the Clinical Director of Hair Transplant, but will also work closely with the Medical Directors and attending doctors to ensure that hair transplant procedures are delivered safely, efficiently and consistently, with a strong focus on clinical quality, patient experience and operational excellence.

The Assistant Clinical Director will not be expected to independently diagnose patients, prescribe treatment or make medical decisions. Medical assessment, treatment planning, hairline design and other clinical decisions remain under the responsibility of the attending doctor.

Key Responsibilities

1. Assist the Clinical Director of Hair Transplant

• Serve as a backup and support for the Clinical Director of Hair Transplant.
• Coordinate staffing and manpower for scheduled hair transplant procedures.
• Supervise hair transplant technicians and support staff.
• Conduct regular team briefings, debriefings and performance reviews with the Clinical Director of Hair Transplant.
• Serve as a backup operational point of contact for the hair transplant service.

2. Hair Transplant Programme Operations

• Assist with overseeing the day-to-day operation of the hair transplant programme.
• Coordinate procedure schedules with doctors, nursing staff and clinic operations.
• Ensure adequate staffing, instruments, consumables and equipment are available for every procedure.
• Assist the Clinical Director with identifying operational bottlenecks and implement process improvements.
• Ensure consistency of service standards across all hair transplant cases.
  

3. Technical Oversight

• Supervise graft collection, handling, sorting, preparation, counting and storage.
• Ensure follicular units are handled carefully to minimise mechanical trauma and desiccation.
• Oversee graft organisation according to follicular unit characteristics and the requirements of the medical treatment plan.
• Monitor graft counts and reconciliation throughout the procedure.
• Support the procedural team during implantation and coordinate graft flow to improve efficiency.

4. Quality Assurance and Clinical Standards

• Maintain standard operating procedures for hair transplant technical workflows.
• Maintain quality-control measures for graft handling and procedural processes.
•  Monitor technical performance and consistency across cases.
• Review graft counts, graft quality and procedural documentation.
• Investigate technical incidents, discrepancies, contamination events or equipment failures.
• Uphold corrective and preventive actions implemented by the Clinical Director.
• Participate in internal audits and continuous quality-improvement initiatives.
• Maintain standards consistent with the clinic's clinical governance framework.

5. Training and Competency Development

• Assist the Clinical Director with developing structured training programmes for hair transplant technicians.
• Train new team members in graft handling, graft preparation, procedural workflow, infection control and equipment use.
• Assist the Clinical Director of Hair Transplant with conducting ongoing skills assessments and refresher training.
• Maintain training and competency records for the hair transplant team.

6. Procedure Planning and Case Coordination

• Assist the Clinical Director with reviewing upcoming case requirements.
• Plan manpower, equipment and consumables according to anticipated graft numbers and procedure complexity.
• Coordinate room setup and procedural logistics.
• Ensure the team understands individual roles before commencement of each procedure.
• Coordinate technical documentation and graft reconciliation at the completion of each case.

7. Infection Control and Procedural Safety

• Ensure compliance with infection-control, aseptic and sterilisation protocols.
• Maintain appropriate separation of clean and contaminated workflows.
• Ensure safe handling and disposal of sharps and clinical waste.
• Monitor compliance with personal protective equipment requirements.
• Identify infection-control risks and escalate concerns appropriately.
• Work with clinical leadership to maintain safe operating room standards.

8. Equipment, Procurement and Inventory Management

• Oversee the selection, maintenance and readiness of hair transplant equipment.
• Manage inventory requirements for punches, forceps, implantation devices, solutions and other consumables.
• Establish minimum stock levels and procurement schedules.
• Evaluate new equipment and technical products in conjunction with the medical and management teams.
• Coordinate equipment servicing and preventive maintenance.
• Monitor consumable utilisation and assist with cost control.

9. Patient Experience

• Ensure the technical team maintains professional and patient-centred standards throughout the procedure.
• Coordinate patient comfort and positioning during lengthy procedures.
• Ensure patients receive clear non-medical procedural guidance where appropriate.
• Work with the clinic team to improve the overall patient journey before, during and after hair transplantation.
• Address service-related concerns and escalate clinical matters to the attending doctor or the Clinical Director of Hair Transplant.

10. Documentation, Governance and Compliance

• Ensure accurate documentation of graft counts and technical procedure records.
• Maintain hair transplant SOPs, training records and competency documentation.
• Ensure the team complies with clinic policies, confidentiality requirements and applicable regulatory standards.
• Assist management with internal reviews, audits and regulatory documentation relating to the hair transplant service.
• Ensure staff perform only duties that fall within their authorised scope.

Management Responsibilities

The Assistant Director of Hair Transplant Services is responsible for:

• Assisting the Clinical Director of Hair Transplant.
• Hair transplant technicians.
• Technical assistants assigned to hair transplant procedures.
• Training and competency assessment of the technical team.
• Procedure manpower planning.
• Technical workflow and quality assurance.
• Equipment and consumable readiness.
• Hair transplant SOP implementation.
• Technical performance monitoring.

Required Experience and Qualifications

The candidate should have:

• A Bachelor’s Degree.
• Extensive practical experience in FUE hair transplantation or hair restoration procedures.
• Significant experience in follicular graft handling, preparation and implantation workflows.
• Previous supervisory, team-lead or management experience within a hair transplant service.
• Strong knowledge of follicular unit anatomy and graft preservation.
• Experience training and assessing hair transplant technicians.
• Strong understanding of aseptic technique and procedural-room workflows.
• Strong organisational and leadership abilities.
• Experience working in a supporting role in a clinic or hospital environment.
• Excellent manual dexterity and attention to detail.
• Good communication skills and the ability to work closely with doctors, nurses, management and technical staff.

Leadership Attributes

The candidate should demonstrate:

• Strong leadership and accountability.
• Have strong initiative.
• High technical standards.
• Excellent attention to detail.
• Ability to train and mentor staff.
• Sound operational judgement.
• Ability to coordinate complex, lengthy procedures.
• Strong problem-solving skills.
• Professional communication and interpersonal skills.
• Commitment to patient safety and confidentiality.
• Ability to maintain consistent standards across a growing clinical service.

Reporting Structure

The Assistant Clinical Director of Hair Transplant Services reports to the Clinical Director of Hair Transplant Services, Managing Director, Medical Director or other designated senior management representative.

The Clinical Director of Hair Transplant Services supports the Clinical Director of Hair Transplant Services while working closely with attending doctors responsible for individual hair transplant procedures.

Scope of Practice

The Assistant Clinical Director of Hair Transplant Services assists the Clinical Director of Hair Transplant Services with managing the clinic's hair transplant programme. All technical duties must be performed in accordance with applicable laws, regulatory requirements, clinic policies and the direction of the attending doctor.

The Assistant Clinical Director of Hair Transplant Services does not independently diagnose patients, prescribe medications, determine medical suitability for surgery or make independent medical treatment decisions. Medical consultation, diagnosis, treatment planning, hairline design, anaesthesia, prescribing and other activities requiring medical judgement remain the responsibility of appropriately qualified doctors.