jobs in Singapore National Eye Centre

Kerja Sepenuh Masa, Senior-Associate Executive (Medical Records Office) di Singapore National Eye Centre - Maukerja

Senior-Associate Executive (Medical Records Office)

Singapore National Eye Centre

Sepenuh Masa

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore

Penerangan Kerja

Tanggungjawab

Key Responsibilities

Customer Service

  • Communicate respectfully and effectively with internal stakeholder
  • Demonstrate good interpersonal skills with internal customers consistently
  • Demonstrate good telephone etiquette, good email business writing and follow-up skills
  • Prioritize requests so as to deliver each job timely
  • Managing Stakeholders' Expectation During Service Delay / Disruption
  • Adhering strictly to the confidentiality & data protection obligations

Management of Case Notes

  • Retrieving, tracking and filing of case notes accurately
  • Ensuring documents and documentation completeness
  • Archiving and plan for disposal of case notes timely

Scanned Medical Records (SMR)

  • Categorize medical documents
  • Scan hard copy medical documents into system
  • Index scanned medical records by category
  • Quality checks of scanned documents before uploading to electronic medical records

Managing Operations

  • Prepare case notes, cases and staff for various audit
  • Liaison with vendors on goods received

Safe Workplace

  • Adhere to infection control standards i.e. complete mask fitting, perform hand hygiene, wipe down of service area
  • Identify and report potential workplace hazards

Supervisory and Leadership

  • Roster manpower planning and managing unforeseen situations
  • Conduct training for staff on SMR systems
  • Manage SMR system/operational issues e.g. system downtime, user access issues, unclear scanned image
  • Participate or lead improvement projects
  • Develop staff in various job aspects

Job Requirements

  • Education, Training and Experience
  • Diploma, Advanced/Higher/Graduate Diploma
  • Minimally one year of working experience
  • Staff with supervisory experience may be considered for a senior role

Peringatan Penting

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