Location: Singapore, on site
Contract: 1 year, subject to renewal based on performance
Working hours: 44 hours. 5.5 days
Industry: Healthcare. Necessary vaccinations are required for working in a healthcare environment
Job Description & Requirements
We are seeking a Tech Refresh Engineer (Team Lead) to support a large-scale IT refresh project within a healthcare environment. The role involves overseeing device deployment and replacement activities, coordinating team members, and ensuring smooth project execution with minimal disruption to hospital operations.
Key Responsibilities
- Perform end-user device refresh activities, including desktops, laptops, and peripherals.
- Lead and coordinate a team of technical engineers in carrying out daily device refresh and deployment activities.
- Assign daily tasks, monitor team progress, and ensure deployment targets and project timelines are met.
- Provide guidance and on-the-job support to team members to ensure work is performed efficiently and according to project requirements.
- Conduct data migration and basic application setup.
- Install and configure operating systems, software, and standard applications.
- Perform hardware replacement, asset tagging, and documentation.
- Coordinate with end users and relevant departments to schedule refresh activities efficiently.
- Troubleshoot basic post-deployment issues and escalate complex technical issues where necessary.
- Ensure compliance with healthcare IT policies, security requirements, and data privacy standards.
- Work closely with project managers and other project teams to resolve operational issues and ensure smooth deployment.
- Monitor work quality and ensure team members adhere to established procedures and service standards.
- Perform any ad hoc tasks as assigned that are relevant to the role.
Requirements
- 1 to 2 years of relevant IT support or tech refresh experience, preferably with some team coordination or supervisory experience.
- Experience in leading, coordinating, or guiding a team in technical deployment or IT support activities will be an advantage.
- Basic knowledge of Windows OS, hardware setup, and troubleshooting.
- Experience in device deployment, imaging, or migration activities.
- Good communication, interpersonal, and team coordination skills.
- Ability to manage daily tasks, guide team members, and work towards project deadlines.
- Strong problem-solving skills and a service-oriented mindset.
- Ability to follow procedures, take initiative, and work independently.
- Able to start work immediately or on short notice.
Pay: RM9,000.00 - RM10,500.00 per month
Application Question(s):
- Are you able to work on site in Singapore?
- Did you pass all subjects in SPM, and hold a SPM certificate?
- Are you able to start work immediately? what is your notice period?
- The salary for this role is up to SGD3500 per month, kindly confirm if you are comfortable to proceed.
Education:
- Diploma/Advanced Diploma (Required)
Work Location: In person