Kerja Sepenuh Masa Assistant Food & Beverage Manager, Gaji tinggi MYR 5,000 di Smart Legacy Kelantan - Maukerja

Diploma or Bachelor's Degree in Business Administration, Hospitality Management, Marketing, or a related field is preferred. Candidates with extensive relevant industry experience are encouraged to apply.

Minimum 5 years of relevant working experience in Food & Beverage, Restaurant, Food Court, or Hospitality Operations.

Prior experience in a managerial or supervisory role is highly preferred.

Strong leadership skills with the ability to motivate, coach, and manage a diverse team.

Excellent analytical, problem-solving, decision-making, and organizational skills.

Strong communication, interpersonal, and negotiation skills.

Positive attitude, proactive, responsible, and able to work independently.

Good knowledge of restaurant/food court operations, customer service, food safety regulations, and hygiene standards.

Knowledge of cost control, budgeting, and inventory management will be an added advantage.

Able to work on rotating shifts (morning or afternoon shifts).

Must possess own transport and be willing to travel to other branches when required.

Able to communicate in English and Bahasa Malaysia. Mandarin proficiency is an added advantage.

Willing to be based in Kota Bharu, Kelantan, with occasional travel to other branches.

Reporting directly to the Director / General Manager.

Good command of English and Bahasa Malaysia.

Fluent in Mandarin to facilitate effective communication with management, tenants and relevant stakeholders.

Oversee the daily operations of the food court to ensure smooth, efficient, and customer-focused service.

Maintain high standards of food quality, hygiene, cleanliness, and customer satisfaction.

Implement operational best practices to improve workflow efficiency, reduce waiting time, and enhance the overall customer experience.

Plan and manage operational budgets, maximize profitability, and achieve sales targets set by Management.

Lead, recruit, train, schedule, coach, and evaluate supervisors and operational staff.

Foster a positive working culture while motivating and developing team members to achieve operational excellence.

Monitor sales performance against targets and evaluate staff productivity.

Build and maintain strong relationships with food court tenants/vendors, addressing concerns promptly and professionally.

Ensure full compliance with food safety regulations, health standards, and company operating procedures.

Handle customer feedback and complaints effectively, ensuring timely resolution.

Ensure the premises are well maintained, properly equipped, and adequately stocked for efficient daily operations.

Manage employee disciplinary matters, performance evaluations, probation confirmations, and annual appraisals.

Conduct regular visits to other branches to monitor operational performance, ensure SOP compliance, and provide operational support when required.

Continuously review operational procedures, identify areas for improvement, and recommend effective solutions.

Prepare and submit regular operational reports, including sales performance, productivity, and business performance, to Management.