We are looking for friendly, energetic and responsible Part-Time Store Assistants to join our ME Games team!
Our entertainment venue offers a variety of activities, including board games, gaming, mahjong and DIY Perler Bead crafts.
We are looking for someone who enjoys interacting with people, has a positive attitude and is passionate about creating a fun and welcoming experience for our customers.
No prior experience is required. Training will be provided.
Key Responsibilities
1. Customer Service & Reception
- Greet and welcome customers with a friendly and positive attitude.
- Introduce our games, activities, packages and promotions.
- Assist customers with enquiries, reservations and walk-in bookings.
- Respond promptly and professionally to WhatsApp messages, online enquiries and phone calls.
- Handle customer feedback and resolve basic service issues.
2. Games & Activities Assistance
- Assist customers with board games, mahjong, gaming activities and DIY Perler Bead crafts.
- Explain game rules and guide customers on how to use equipment.
- Set up and organise games and activity areas before and after use.
- Ensure all games, accessories and equipment are properly maintained.
- Monitor activity areas and provide assistance whenever needed.
3. Cashiering & Payment Handling
- Process customer payments accurately, including cash and cashless transactions.
- Handle cashiering, billing and booking records.
- Maintain accurate daily sales and transaction records.
- Assist with end-of-shift cash reconciliation and reporting.
4. Store Operations & Housekeeping
- Maintain a clean, tidy and comfortable environment.
- Organise game equipment, supplies and activity materials.
- Monitor stock levels and report shortages or damaged items.
- Assist with opening and closing duties.
- Support other daily operational tasks assigned by the management.
Requirements
- Friendly, cheerful and approachable personality.
- Strong customer service mindset with a positive working attitude.
- Responsible, punctual, honest and reliable.
- Good communication and interpersonal skills.
- Comfortable answering customer enquiries via WhatsApp and phone calls.
- Able to handle payments and basic cashiering accurately.
- Proactive, attentive and willing to assist customers.
- Able to work independently and as part of a team.
- Willing to work shifts, including weekends and public holidays.
- Previous experience in customer service, retail or entertainment venues is an advantage, but not required.
Students and applicants with no prior experience are welcome to apply!
What We Offer
- Flexible part-time working arrangements.
- Training provided.
- Friendly, fun and supportive working environment.
- Opportunity to develop customer service and operational skills.
Job Type: Part-Time
Work Location: In person – ME Games TP Outlet
Pay: $10.00 - $12.00 per hour
Benefits:
- Additional leave
- Flexible schedule
- Health insurance
Work Location: In person