Kerja Sepenuh Masa Desktop Engineer, Gaji tinggi SGD 3,300 di Government Organization - Maukerja

- Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

Pay: $2,000.00 - $3,300.00 per month

Work Location: In person