- Jalan Tun Sri Lanang Melaka Melaka Malaysia 75300
Lokasi Kerja
Penerangan Kerja
Kelayakan
Diploma in Business Administration, Marketing or a related field is preferred.
Able to communicate confidently in Mandarin with Mandarin-speaking clients.
Good communication skills in Bahasa Malaysia and English are preferred.
Experience in sales, customer service or administration is an advantage.
Good interpersonal skills with a customer-focused mindset.
Organised, responsible and able to multitask effectively.
Familiar with Microsoft Office, Google Sheets and social media platforms.
Able to work independently and as part of a team.
Fresh graduates are welcome to apply.
Applicants of all ethnic backgrounds are welcome.
Tanggungjawab
Sales & Customer Service
Handle customer enquiries through WhatsApp, phone calls and social media.
Introduce confinement packages, services and promotions to potential clients.
Follow up with potential customers and convert enquiries into confirmed bookings.
Arrange and conduct centre visits for interested clients.
Build strong customer relationships and provide excellent customer service.
Client Booking & Administration
Manage customer bookings from initial enquiry to confirmation.
Prepare quotations, booking forms, invoices and payment records.
Follow up on booking deposits and outstanding payments.
Maintain accurate customer records and booking schedules.
Coordinate customer check-in and check-out arrangements with the operations team.
Assist with daily administrative tasks and reporting.
Marketing & Promotions
Support marketing campaigns, promotional activities and events.
Assist with social media content and customer engagement.
Coordinate promotional materials to attract potential customers.
Monitor sales leads, bookings and overall sales performance.
Perform other duties and responsibilities as assigned by the supervisor.
Manfaat
Peringatan Penting
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