Join the myBurgerLab Family
We’re searching for a passionate, hands-on leader who can keep the energy high and operations running seamlessly, from great service to great burgers. If you enjoy leading a team, delighting customers, and staying cool under pressure, this role could be your next big step.
What You’ll Be Doing
Keep Operations Running Smoothly
- Oversee daily store operations, including shift scheduling, cleanliness, and smooth service flow.
- Ensure the outlet runs efficiently while maintaining the unique myBurgerLab atmosphere.
- Tackle challenges quickly, calmly, and effectively.
Deliver Outstanding Service
- Lead by example, providing warm, friendly, and memorable experiences for every customer.
- Handle customer feedback professionally and resolve issues with care.
- Maintain fast, accurate, and consistently positive service standards.
Maintain High Food Quality
- Ensure every burger and side dish meets myBurgerLab’s standards for quality, taste, and presentation.
- Follow and enforce all Standard Operating Procedures (SOPs).
- Monitor consistency, hygiene, and food safety practices.
Lead & Develop Your Team
- Train, motivate, and guide team members to perform at their best.
- Support onboarding for new hires and provide ongoing training.
- Provide regular feedback and cultivate a positive, respectful team culture.
Manage Inventory & Safety
- Monitor stock levels, manage orders, and minimize wastage.
- Ensure all equipment is properly maintained and safety standards are followed.
- Conduct safety briefings, drills, and keep emergency plans current.
What We’re Looking For
- Minimum SPM/STPM/Diploma or higher.
- 1–2 years of supervisory experience in F&B or similar fast-paced environments.
- Friendly, approachable personality with strong people skills.
- Excellent communication and problem-solving abilities.
- Calm under pressure and adaptable to changes.
- A team player who values collaboration and good workplace vibes.
- Willing to work evenings, weekends, and public holidays.
- Open to Malaysians only.
Why Join myBurgerLab?
- Fun, supportive culture with real pathways for career advancement.
- Staff meals provided.
- Hands-on learning and leadership development opportunities.
- Additional leave benefits.
Job Type: Full-time
Pay: From RM2,300.00 per month
Benefits:
- Additional leave
- Meal provided
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Experience:
- Supervising: 1 year (Preferred)
Work Location: In person