- Persiaran 118C Cheras (Kuala Lumpur) WP Kuala Lumpur Malaysia 56000
Cheras (Kuala Lumpur), WP Kuala Lumpur
Lokasi Kerja
Penerangan Kerja
Kelayakan
SPM / Diploma / Fresh graduates are welcome
Basic computer and e-commerce platform knowledge
Responsible, organized, and willing to learn
Able to multitask and work in a fast-paced environment
Experience in e-commerce operations is an advantage
Tanggungjawab
Manage and update products on Shopee, Lazada, TikTok Shop, and company website
Process daily online orders, printing waybills, and arranging shipments
Monitor stock availability and coordinate restocking with warehouse/team
Handle customer inquiries, complaints, and after-sales support professionally
Manage return, refund, exchange, and parcel issue cases with customers and platforms
Process CN (Credit Note) for returned parcels and customer return cases
Investigate parcel disputes, failed deliveries, and platform shipping claims
Coordinate with marketing team for promotions, livestreams, and campaigns if any
Ensure smooth daily operation of all e-commerce platforms
Manfaat
MRT - TAMAN PERTAMA
0.4 km
MRT - TAMAN MIDAH
0.5 km
LRT - MALURI
1.6 km
MRT - MALURI
1.6 km
LRT - CHERAS
1.8 km
LRT - MIHARJA
1.9 km
Peringatan Penting
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