Job Summary:
The Sales Assistant supports daily operations in a food and beverage outlet by assisting customers, handling transactions, maintaining cleanliness, and ensuring excellent service standards to enhance the customer experience.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Prepare beverages as per order by customer
- Take and serve customer orders accurately and efficiently
- Handle payments via cash, card, or digital platforms
- Maintain cleanliness and organization of the counter and dining area
- Refill stock items when needed
- Provide product recommendations and promote promotional items
- Handle customer complaints or inquiries professionally
- Follow food safety and hygiene standards
- Assist in opening and closing procedures, including cash handling and cleaning
- Cooperate with team members to ensure smooth daily operations
Requirements:
- Minimum SPM or equivalent
- Prior experience in retail or F&B preferred
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math and POS (Point-of-Sale) system skills
- Willing to work shifts, weekends, and public holidays
Preferred Qualities:
- Friendly and service-oriented attitude
- Team player with a positive attitude
- Quick learner and adaptable
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Professional development
Ability to commute/relocate:
- Rawang: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Food service: 1 year (Preferred)
Language:
Work Location: In person