- 3 Jalan Sumazau 1E/KU 5, Bandar Bukit Raja, Kapar Selangor Malaysia 41050
Lokasi Kerja
Penerangan Kerja
Kelayakan
Job Requirements
Diploma or Bachelor's Degree in Business, Marketing, Logistics, Supply Chain Management or a related field.
Preferably 2–5 years of working experience in freight forwarding, shipping or logistics sales.
Good understanding of Intra-Asia trade lanes and sea freight operations.
Familiarity with FCL, LCL, import, export and cross-trade shipments.
Strong communication, negotiation and presentation skills.
Proactive, self-motivated and target-oriented.
Able to work independently and conduct outdoor customer visits.
Possess own transport and a valid driving licence.
Good command of English and Mandarin. Bahasa Malaysia is an advantage.
Expected Deliverables
The employee is expected to:
Consistently develop new business opportunities.
Build a sustainable portfolio of active customers.
Generate profitable Intra-Asia shipment volumes.
Strengthen the company's market presence and customer network.
Contribute positively to the company's revenue and gross profit growth.
Note: Specific sales targets, gross profit expectations and commission structures will be determined separately by management.
Tanggungjawab
Job Purpose
To develop and expand the company's Intra-Asia freight forwarding business by identifying new business opportunities, acquiring new customers, maintaining existing accounts and generating profitable shipment volumes.
The successful candidate will be responsible for promoting the company's freight forwarding and logistics services across Intra-Asia trade lanes, while achieving assigned sales targets and contributing to the company's overall business growth.
Key Responsibilities
A. Business Development & New Customer Acquisition
Identify and develop new business opportunities within the Intra-Asia freight forwarding market.
Actively approach potential customers, including importers, exporters, manufacturers, traders and distributors.
Conduct outdoor sales visits, customer meetings and business presentations.
Develop new accounts and secure regular shipping volumes.
Explore new trade opportunities involving Malaysia, Singapore, Thailand, Indonesia, Vietnam, China, Hong Kong, Taiwan, South Korea, Japan and other Asian markets.
Build and maintain a strong customer database and sales pipeline.
B. Freight Forwarding Sales & Trade Lane Development
Promote the company's Intra-Asia sea freight services, including FCL and LCL.
Develop business opportunities for import, export and cross-trade shipments.
Promote related services such as:
Sea Freight (FCL / LCL)
Cross-border Transportation
Customs Clearance
Door-to-Door Delivery
Container Haulage
Warehousing and Distribution
Identify customer shipping requirements and propose suitable logistics solutions.
Work closely with international agents and shipping partners to develop competitive freight solutions.
C. Customer Relationship Management
Maintain strong relationships with existing customers and key accounts.
Conduct regular customer visits and follow-ups to understand their shipping requirements.
Ensure customer satisfaction and address service-related concerns promptly.
Identify opportunities to increase shipment frequency and expand existing customer accounts.
Maintain long-term business relationships to encourage customer retention.
D. Quotation & Sales Negotiation
Obtain competitive freight rates from carriers, co-loaders and international agents.
Prepare and submit freight quotations in a timely and professional manner.
Negotiate selling rates and service terms with customers.
Ensure all quotations achieve the company's required profit margin.
Follow up on quotations and convert enquiries into confirmed shipments.
Coordinate with the Operations and Customer Service teams to ensure the proposed solutions are operationally feasible.
E. Sales Performance & Reporting
Achieve monthly and annual sales targets assigned by management.
Generate new customers, shipment volume and gross profit.
Monitor sales performance, customer conversion rates and account development.
Submit regular sales activity reports, customer visit reports and sales pipeline updates.
Maintain accurate customer records, quotations and business development activities in the company's CRM or reporting system.
Monitor competitors' pricing, market trends and customer requirements.
F. Internal Coordination & Payment Follow-up
Work closely with Operations, Customer Service, Pricing and Documentation teams to ensure smooth shipment execution.
Ensure proper handover of confirmed shipments to the Operations team.
Monitor customer payment status and coordinate with the Finance Department on overdue accounts.
Highlight potential credit risks and outstanding payment issues to management.
Ensure business is conducted in accordance with company policies and credit control procedures.
Manfaat
Peringatan Penting
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