- Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
As a Business Banking Product Manager at OCBC, you'll play a key role in shaping the financial solutions that help businesses thrive. You'll work closely with stakeholders to design and deliver products that meet the evolving needs of our customers, and drive growth for the bank while ensuring compliance with regulatory requirements, internal policies and product governance standards. It's a challenging and rewarding role that requires a unique blend of business acumen, product expertise, and collaboration.
How you succeed
To succeed in this role, you'll need to stay ahead of the curve in terms of market trends, customer needs, and competitor activity. You'll work closely with cross-functional teams to develop and launch new products, and continually monitor and refine existing ones. Your ability to analyze complex data, think strategically, and communicate effectively will be essential in driving business outcomes.
What you do
- Develop and execute product strategies that drive business growth and customer satisfaction
- Collaborate with stakeholders to design and deliver new products and services
- Conduct market research and competitor analysis to stay ahead of the curve
- Analyse customer data and feedback to inform product development and improvement
- Work closely with sales and marketing teams to launch and promote new products
- Monitor and report on product performance, identifying areas for improvement and optimization
- Perform regular reviews of product features, processes, customer journeys, and documentation to identify potential regulatory gaps and control weaknesses
- Ensure products comply with regulatory requirements, internal policies, product governance frameworks, and fair dealing principles
- Conduct gap assessments arising from new regulations, policy changes, audit findings, regulatory reviews, or industry developments and coordinate remediation plans
- Act as the first line of defence for assigned products by identifying, assessing and escalating regulatory, compliance, conduct and operational risks.
Who you are
- A degree in Business, Finance, Accounting or a related field, with at least 5 years of experience in product management, Audit, Compliance, Regulatory Risk, or other related roles within financial services industry
- Strong understanding of the banking industry, regulatory requirements and product governance principles.
- Strong communication and stakeholder management skills, with the ability to collaborate effectively across business, risk, compliance, legal and operations functions.
- Ability to identify risks, challenge existing processes, and recommend practical solutions to strengthen controls and customer outcomes.
- Customer-centric mindset, with a passion for delivering products and services that meet evolving customer needs.
- Experience in conducting audits, compliance reviews, risk assessments, or regulatory gap analyses.
- Excellent analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions
- Professional certifications such as CIA, CPA, ACCA, CISA, CAMS or equivalent will be an added advantage.
Who We Are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
What we offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Peringatan Penting
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