jobs in EIGHTEEN M PTE. LTD.

Kerja Sepenuh Masa Hotel Front Desk Executive, Gaji tinggi SGD 2,500 di EIGHTEEN M PTE. LTD. Central Region (Singapore) - Maukerja

Hotel Front Desk Executive

EIGHTEEN M PTE. LTD.

Outram, Central Region (Singapore)

Kongsi
Simpan

Lokasi Kerja

  • Outram Central Region (Singapore) Singapore

Penerangan Kerja

Tanggungjawab

Company Overview

Hotel Mono is a chic hideaway in six historic shophouses blending traditional Singapore charm with modern design. It offers 46 stylish rooms with minimalist décor, providing comfort and calm from the city’s bustle.

Job Summary

You will serve as the first point of contact for guests, managing enquiries, bookings, payments, and night audits while supporting daily hotel operations and ensuring smooth guest experiences.

Responsibilities

Greet and attend to guests, responding promptly to enquiries to ensure guest satisfaction

Manage incoming calls by answering, screening, forwarding, and scheduling bookings accurately

Process guest payments and record receipts for services to maintain accurate financial records

Perform night audits, manually close OTA accounts, and manage channel manager and property management system operations

Create and update reservations on the property management system (PMS) to maintain accurate booking records

Support administrative tasks and assist with ad hoc duties as assigned to ensure smooth hotel operations

Collaborate effectively with team members to deliver positive guest experiences during rotating shifts, weekends, and public holidays

Preferred competencies and qualifications

Experience using OTA platforms, PMS, and channel manager systems to support hotel operations

Strong written and verbal communication skills to interact clearly with guests and colleagues

Positive attitude and customer service orientation to enhance guest satisfaction

Ability to work rotating shifts (SHIFT A, B & C), weekends, and public holidays

GCE ‘N’/ ‘O’ level education with hotel industry experience is preferred but not mandatory

Other Information

Benefits

Competitive salary and performance-based bonuses

Employee discounts on hotel stays and services

Hotel Mono is a chic hideaway set in six historical shophouses of modern design. The beautifully rejuvenated buildings retain original charm with characteristic airwells and Rococo-era windows; slipping into traditional Singapore and interweaving with the city's urban bustle.

Designed for the discerning traveler, each of our forty-six rooms offers stylish comfort and rest from the city’s buzz. Lighting bars frame the walls to brighten each room. Cleanliness and neutral colours carefully enhance the minimalist beauty of each space.

Peringatan Penting

Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Lebih Lanjut