jobs in SolveIT Consultant Sdn Bhd

Kerja Sepenuh Masa Service Delivery Manager / Service Desk Lead Manager, Gaji tinggi MYR 18,000 di SolveIT Consultant WP Kuala Lumpur - Maukerja

Service Delivery Manager / Service Desk Lead Manager jobs

Service Delivery Manager / Service Desk Lead Manager

SolveIT Consultant Sdn Bhd

SolveIT Consultant Sdn Bhd is top company
MYR17,500 - MYR18,000 Sebulan

Sepenuh Masa

Bandar Kuala Lumpur, WP Kuala Lumpur

Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Posted 7 days ago • Closing 5 Sep 2026
Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Kongsi
Simpan

Lokasi Kerja

  • Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Penerangan Kerja

Kelayakan

  • Bachelor's Degree in IT or related field (MBA is an advantage).

  • 10+ years of ITES/Service Desk Operations experience.

  • Minimum 2 years of P&L management experience.

  • Strong leadership in managing large-scale, multi-site Service Desk operations.

  • Excellent communication, client management, and analytical skills.

  • Willing to work in Kuala Lumpur/Cyberjaya.

Tanggungjawab

  • Lead end-to-end IT Service Desk operations.

  • Manage 300+ FTEs while ensuring SLA, KPI, and customer satisfaction.

  • Drive operational excellence using ITIL, Lean, and Six Sigma.

  • Manage client relationships, business reviews, and stakeholder engagement.

  • Oversee P&L, budgeting, forecasting, and resource planning.

Manfaat

  • Annual Leave
  • EPF
  • SOCSO
  • Annual Bonus
  • Medical Insurance
  • Training Provided
  • Allowance Provided
  • Performance Bonus
  • Overtime Pay
  • Medical and Hospitalisation Leave
  • 5 Working Days

Kemahiran

Excellent communication Client Management Analytical skill Strong Leadership

Bagaimana ke syarikat ini dengan pengangkutan awam?

Bandar Kuala Lumpur

Pengangkutan Awam Berdekatan

All LRT MRT KTM Monorail

  • LRT - MASJID JAMEK

    0.3 km

  • LRT - PASAR SENI

    0.6 km

  • MRT - PASAR SENI

    0.6 km

  • KTM - BANK NEGARA

    0.8 km

  • LRT - BANDARAYA

    0.9 km

  • KTM - KUALA LUMPUR

    0.9 km

  • LRT - PLAZA RAKYAT

    1.0 km

  • MRT - MERDEKA

    1.1 km

  • MRL - MAHARAJALELA

    1.2 km

  • LRT - DANG WANGI

    1.3 km

  • MRL - MEDAN TUANKU

    1.4 km

  • MRT - MUZIUM NEGARA

    1.4 km

  • LRT - SULTAN ISMAIL

    1.5 km

Peringatan Penting

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