Kerja Sepenuh Masa, Business Development Manager di Agensi Pekerjaan Talent Recruit Pulau Pinang - Maukerja

• Bachelors degree in Business, Marketing or a related field

• Proven sales track record.

• Proven experience as a Business Development Manager or in a similar role.

• Coverage area: Northern region 

1. Business Development and Sales & Marketing: 

• Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant project. 

• Developing marketing strategies with action plans to penetrate new markets.

• Increasing revenue by identifying new opportunities for unmet customer needs. 

• Develop sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face to face meetings, build and maintain a healthy sales pipeline. 

• Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion. 

• Response quickly and effectively to all sales enquiries and follow up diligently with those enquiries.

2. Customer Relationship Management: 

• Managing existing accounts and creating deeper relationships with existing customers, influencers and specifiers.

• Response to and handle customer feedbacks (including complaints) and communicate with customers pertaining to their feedbacks and complaints; work together with responsible department to resolve customer complaint.

• Monitor customer satisfaction through customer satisfaction survey and propose areas of improvement.

3. Performance Management: 

• Prepare and submit performance management reports to Managing Director. 

• Identify areas of improvement based on the performance management report.

4.Quality Management System:

• Ensure effective implementation of company policy and departmental standard operating procedures.

• Promoting improvement in Business Development department.

• Support other internal customers in operations to ensure products and services meet customer and other interested parties requirements.

• Ensure proper document and record keeping in Commercial and QS department.

• On-the-job training
• Friendly and supportive work environment
• Exposure to real business operations