- Menara AIA Kuala Lumpur WP Kuala Lumpur Malaysia 50250

Lokasi Kerja
Penerangan Kerja
Kelayakan
Diploma/Degree in Human Resources, Business Administration or related field.
Minimum 3–5 years of HR experience, with supervisory or team-leading experience.
Experience inretail or multi-outlet operations is preferred.
Hands-on experience in monthly payroll processing is required.
Good knowledge of Malaysian employment practices and statutory requirements.
Strong employee relations, communication and problem-solving skills.
Good attention to detail, especially in payroll and employee records.
Able to manage multiple priorities and meet deadlines.
Proficient in Microsoft Office and HR/payroll systems.
High integrity and confidentiality.
Tanggungjawab
Key Responsibilities
1. HR Team Management
Supervise and guide a team of 3 HR Executives.
Allocate tasks, monitor work progress and ensure timely completion.
Review the accuracy and quality of HR work.
Oversee HR operations for approximately 100 store employees.
2. Payroll Management
Prepare and manage the monthly payroll for all store employees.
Collect and verify attendance, overtime, commissions, allowances, deductions, unpaid leave and other payroll-related information.
Ensure payroll calculations and employee information are accurate and complete.
Prepare payroll reports and supporting documents within the required timeline.
Work closely with the Payroll Manager on payroll processing, verification and reconciliation.
Investigate and resolve payroll discrepancies or employee payroll enquiries.
Ensure payroll-related records and documentation are properly maintained.
3. Recruitment & Manpower Planning
Manage recruitment for retail store positions, including job posting, candidate screening, interviews, selection and onboarding.
Lead manpower recruitment for new store openings, ensuring all required positions are filled according to the opening timeline.
Work closely with Area Managers to understand manpower requirements and hiring priorities for existing and new stores.
Develop and monitor recruitment plans and hiring timelines for new store openings.
Monitor store manpower requirements and recruitment progress.
Maintain a sufficient candidate pipeline to support ongoing store operations and new store expansion.
Oversee employee onboarding, confirmation, transfer, promotion and resignation processes.
Monitor recruitment effectiveness and recommend improvements to reduce hiring lead time and manpower gaps.
4. Employee Relations & HR Operations
Handle employee enquiries, grievances and workplace issues.
Work closely with Area Managers to resolve employee-related matters.
Support disciplinary cases, investigations and employee counselling when required.
Ensure HR practices are aligned with company policies and Malaysian employment regulations.
Identify potential HR risks and escalate sensitive matters to Management.
5. HR Reporting & Coordination
Prepare regular reports on store headcount, recruitment, turnover, absenteeism and payroll.
Maintain effective communication with Area Managers and Payroll Manager.
Provide HR advice and practical solutions to support retail operations.
Ensure timely follow-up and closure of HR and payroll matters.
Key Competencies
Payroll Management
Retail HR Operations
Team Leadership
Employee Relations
Stakeholder Management
HR Compliance & Risk Management
Problem Solving & HR Judgement
Manfaat
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
Peringatan Penting
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