- Jalan Bukit Bintang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 55100

Lokasi Kerja
Penerangan Kerja
Kelayakan
Requirements
Experience: Minimum 2 years in HR Operations / Shared Services or Client Services.
Strong understanding of HR lifecycle processes, SLA, CSAT, DSAT, and case management tools.
Hands-on experience with HR systems (Workday preferred).
Proficient in MS Office (Excel, Word, PowerPoint).
Good computer literacy and attention to detail.
Education: Diploma or Bachelor’s Degree in Human Resources, Social Sciences, or related field.
Experience in HR Shared Services / Service-based environments.
Tanggungjawab
Key Responsibilities
Execute HR employee lifecycle processes accurately and efficiently (job changes, offboarding, benefits, data management, time & absence)
Monitor and manage service delivery metrics (SLA, CSAT, DSAT) and vendor performance
Identify and implement process improvements, standardization, and automation to enhance productivity and compliance
Provide guidance and resolution for complex employee and stakeholder queries
Build strong relationships with internal stakeholders through proactive communication
Ensure data accuracy, compliance, and adherence to company policies and local regulations
Promote a culture.
Manfaat
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
Peringatan Penting
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