Role Description
Develop employee capabilities and strengthen the organization’s talent pipeline through targeted development programs. Partner with leaders, managers, and HR teams to identify capability needs, support career growth, and prepare employees for current and future responsibilities.
Key Responsibilities
- Assess development needs using business priorities, performance insights, and stakeholder feedback.
- Support competency frameworks, career pathways, and individual development planning.
- Coordinate talent reviews, succession planning, and follow-up development actions.
- Design and deliver programs for leadership, professional skills, and career development.
- Support mentoring, coaching, internal mobility, and experiential learning opportunities.
- Develop learning resources, facilitator materials, and participant communications.
- Guide managers on development conversations and reinforcement of learning.
- Coordinate facilitators, vendors, schedules, budgets, and program logistics.
- Maintain accurate development records and protect sensitive talent information.
- Evaluate learning outcomes, workplace application, and progress against development objectives.
- Promote fair access to development and use consistent criteria for talent programs.
- Improve programs based on evidence, participant feedback, and changing capability needs.
Role-Specific Responsibilities
- Talent Development Executive: Coordinate programs, talent review schedules, participant communications, records, and development action tracking.
- Talent Development Specialist: Design and deliver development solutions, facilitate sessions, and advise stakeholders on capability-building methods and career pathways.
- Talent Development Manager: Set talent development priorities, lead programs and teams, oversee budgets and providers, and align leadership and succession development with business needs.
Qualifications
- Relevant experience in talent development, learning and development, organizational development, HR, or a related field.
- Understanding of adult learning, competency development, and talent management practices.
- Ability to translate capability gaps into practical development activities.
- Strong communication, presentation, and facilitation skills.
- Effective stakeholder management and cross-functional collaboration.
- Strong organizational skills and attention to detail.
- Familiarity with learning platforms, talent systems, and reporting tools.
- Ability to evaluate program effectiveness and recommend improvements.
- Sound judgment and discretion when handling employee assessments and succession information.
- A degree in human resources, education, psychology, business, or a related field, or equivalent practical experience.
- For specialist roles, experience independently designing and delivering development programs.
- For manager roles, experience leading talent initiatives, advising leaders, and managing resources.
Preferred Qualifications
- Relevant qualifications in facilitation, instructional design, coaching, or talent management.
- Experience with leadership development, assessment tools, or succession planning.
- Familiarity with blended learning, action learning, and workplace-based development.
- Experience supporting early-career, management, or specialist talent pathways.
- Knowledge of skills frameworks and internal mobility practices.
- Experience coordinating programs across multiple markets or business units.
Scope by Role
- Talent Development Executive: Supports effective program administration and coordinated delivery.
- Talent Development Specialist: Provides specialist design, facilitation, and guidance for employee development.
- Talent Development Manager: Leads talent development strategy and execution, strengthening organizational capability and succession readiness.