- Singapore
Kerja Sepenuh Masa RETAIL OPERATIONS MANAGER, Gaji tinggi SGD 10,800 di MASS TECH MOBILES PTE. LTD. - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Company Overview
The client operates in the mobile phone, telecommunications equipment, and accessories sector, focusing on retail and wholesale business development.
Job Summary
You will oversee daily retail operations, manage inventory and suppliers, supervise staff, and drive business performance in mobile telecommunications products, ensuring compliance and supporting growth initiatives.
Responsibilities
Plan, organise, and manage daily retail operations for mobile phones, telecommunications equipment, accessories, and related products to ensure smooth business functioning
Develop and implement operational procedures, sales strategies, and service standards to enhance efficiency and improve business outcomes
Oversee procurement, inventory planning, stock replenishment, and supplier coordination to maintain optimal product availability
Supervise retail employees by allocating work, providing training, monitoring performance, and ensuring high-quality customer service delivery
Manage relationships with local and overseas suppliers, distributors, and wholesale partners to support supply chain and business growth
Monitor sales performance, operating expenses, profit margins, inventory turnover, and operational targets to drive profitability
Handle customer enquiries, product issues, warranty coordination, after-sales services, and complaint resolution to maintain customer satisfaction
Manage point-of-sale systems, inventory records, sales transactions, and operational reporting to ensure accurate business data
Apply technical knowledge of mobile phones and telecommunications equipment to support product evaluation and resolve operational issues
Prepare periodic sales reports, inventory assessments, operational budgets, and business performance updates for management review
Identify opportunities for business expansion, operational improvements, product development, and increased sales to support company growth
Ensure compliance with company policies, consumer protection requirements, and relevant Singapore regulations to maintain legal and ethical standards
Coordinate with senior management on business planning, operational improvements, and achievement of company objectives
Required competencies and certifications
Degree in Business, Management, Arts, Technology, or a related discipline
Minimum 5 years of relevant experience in retail operations, telecommunications, mobile devices, technical services, or related business operations
Practical knowledge of mobile phones, telecommunications equipment, accessories, and related products
Experience in retail operations, inventory control, supplier coordination, procurement, or customer service management
Proficiency in Microsoft Office, spreadsheets, inventory systems, and basic business reporting
Preferred competencies and qualifications
Strong communication, leadership, analytical, organisational, and problem-solving skills
Ability to supervise employees, organise operational activities, and monitor business performance
Ability to work independently, manage multiple responsibilities, and contribute to business growth
Willingness to work according to retail operational requirements, including weekends and public holidays when scheduled
The client operates in the mobile phone, telecommunications equipment, and accessories sector, focusing on retail and wholesale business development.
Job Summary
You will oversee daily retail operations, manage inventory and suppliers, supervise staff, and drive business performance in mobile telecommunications products, ensuring compliance and supporting growth initiatives.
Responsibilities
Plan, organise, and manage daily retail operations for mobile phones, telecommunications equipment, accessories, and related products to ensure smooth business functioning
Develop and implement operational procedures, sales strategies, and service standards to enhance efficiency and improve business outcomes
Oversee procurement, inventory planning, stock replenishment, and supplier coordination to maintain optimal product availability
Supervise retail employees by allocating work, providing training, monitoring performance, and ensuring high-quality customer service delivery
Manage relationships with local and overseas suppliers, distributors, and wholesale partners to support supply chain and business growth
Monitor sales performance, operating expenses, profit margins, inventory turnover, and operational targets to drive profitability
Handle customer enquiries, product issues, warranty coordination, after-sales services, and complaint resolution to maintain customer satisfaction
Manage point-of-sale systems, inventory records, sales transactions, and operational reporting to ensure accurate business data
Apply technical knowledge of mobile phones and telecommunications equipment to support product evaluation and resolve operational issues
Prepare periodic sales reports, inventory assessments, operational budgets, and business performance updates for management review
Identify opportunities for business expansion, operational improvements, product development, and increased sales to support company growth
Ensure compliance with company policies, consumer protection requirements, and relevant Singapore regulations to maintain legal and ethical standards
Coordinate with senior management on business planning, operational improvements, and achievement of company objectives
Required competencies and certifications
Degree in Business, Management, Arts, Technology, or a related discipline
Minimum 5 years of relevant experience in retail operations, telecommunications, mobile devices, technical services, or related business operations
Practical knowledge of mobile phones, telecommunications equipment, accessories, and related products
Experience in retail operations, inventory control, supplier coordination, procurement, or customer service management
Proficiency in Microsoft Office, spreadsheets, inventory systems, and basic business reporting
Preferred competencies and qualifications
Strong communication, leadership, analytical, organisational, and problem-solving skills
Ability to supervise employees, organise operational activities, and monitor business performance
Ability to work independently, manage multiple responsibilities, and contribute to business growth
Willingness to work according to retail operational requirements, including weekends and public holidays when scheduled
Peringatan Penting
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