JOB DESCRIPTION CONTENT CREATOR & DIGITAL MARKETING
1. Content Creation and Development
- Plan, create, and produce engaging, creative, and informative content for social media platforms, including Facebook, Instagram, TikTok, and other digital channels.
- Develop creative ideas, concepts, and content strategies for promotional campaigns, product marketing, and brand awareness.
- Create high-quality visual content, including photos, videos, graphics, promotional materials, and short-form videos.
- Write attractive captions, promotional copy, product descriptions, and marketing content that align with the company's brand identity.
- Develop content that effectively communicates the company's products, services, and business objectives.
- Ensure all content is relevant, engaging, informative, and suitable for the target audience.
2. Social Media Management
- Manage, monitor, and maintain the company's social media accounts on a regular basis.
- Plan and schedule social media postings according to the monthly content calendar.
- Monitor social media engagement, comments, direct messages, and customer enquiries.
- Respond to customer interactions professionally and promptly.
- Maintain consistent branding, messaging, and content quality across all social media platforms.
- Identify opportunities to increase followers, audience engagement, and online brand visibility.
3. Digital Marketing and Campaign Management
- Develop and execute digital marketing strategies to increase brand awareness, audience engagement, customer acquisition, and sales.
- Plan, manage, and optimise online marketing campaigns across relevant digital platforms.
- Assist in managing paid advertisements, including Facebook Ads, Instagram Ads, and TikTok Ads.
- Develop marketing campaigns for product launches, promotional activities, seasonal campaigns, and special events.
- Identify suitable marketing opportunities, digital trends, and promotional strategies to reach potential customers.
- Collaborate with the Sales and Marketing teams to support business growth and achieve marketing objectives.
4. Product Marketing and Promotional Content
- Develop creative marketing content to promote the company's healthcare products, pharmaceutical products, and OEM products.
- Produce product promotional videos, product reviews, product demonstrations, and informative product presentations.
- Create engaging content highlighting product features, benefits, usage instructions, and unique selling points (USPs).
- Develop promotional materials for new product launches, product campaigns, and special offers.
- Support marketing activities for the company's OEM products, including product branding, promotional campaigns, and market positioning.
- Ensure all product information and promotional claims are accurate and comply with applicable advertising and regulatory requirements.
5. Healthcare and Educational Content Development
- Create educational content related to healthcare, wellness, pharmaceutical products, and general health awareness.
- Develop informative videos and visual materials to educate audiences about healthcare products and their appropriate usage.
- Collaborate with pharmacists, healthcare professionals, and relevant departments to obtain accurate product and healthcare information.
- Produce engaging content such as health tips, product knowledge sharing, frequently asked questions (FAQs), and educational campaigns.
- Ensure all healthcare-related content is reviewed and approved by the relevant qualified personnel before publication.
- Ensure healthcare content complies with applicable advertising guidelines, professional standards, and regulatory requirements.
6. Photography, Videography and Editing
- Conduct product photography and videography for marketing and promotional purposes.
- Produce creative video content, including product demonstrations, educational videos, promotional videos, customer testimonials, and behind-the-scenes content.
- Plan and coordinate content shooting sessions, including preparation of scripts, concepts, locations, and required materials.
- Edit photos and videos using suitable editing software and applications.
- Ensure all visual content meets the company's quality standards and branding requirements.
- Participate in product reviews, promotional activities, company events, and content production sessions when required.
7. Marketing Performance and Analysis
- Monitor and analyse social media performance, including reach, impressions, engagement, views, followers, and audience growth.
- Prepare regular reports on digital marketing activities, advertising performance, and campaign results.
- Evaluate the effectiveness of published content and recommend improvements.
- Analyse audience behaviour, market trends, and competitors' marketing strategies.
- Track campaign performance and recommend strategies to improve engagement, leads, and sales conversion.
- Continuously improve content and digital marketing strategies based on performance data.
8. Brand Awareness and Market Research
- Develop creative approaches to strengthen the company's online presence and brand awareness.
- Conduct market research to identify customer needs, market opportunities, and industry trends.
- Monitor competitors' digital marketing activities, promotional strategies, and content approaches.
- Identify potential influencers, content creators, and collaboration opportunities.
- Support brand positioning and ensure all marketing materials reflect the company's identity, values, and objectives.
- Explore new digital platforms and marketing approaches to expand the company's market reach.
9. Teamwork and Coordination
- Work closely with the Sales, Marketing, Pharmacy, and other relevant departments to support business objectives.
- Coordinate content requirements, promotional materials, and marketing activities with internal teams.
- Collaborate with relevant personnel to obtain accurate product information and marketing materials.
- Assist in organising promotional events, product campaigns, exhibitions, and company activities.
- Perform other marketing, content creation, and digital-related duties as assigned by management.
QUALIFICATIONS AND REQUIREMENTS
- Possess a Diploma or Bachelor's Degree in Digital Marketing, Mass Communication, Multimedia, Marketing, Graphic Design, or any related field.
- Have relevant experience in content creation, social media management, or digital marketing.
- Possess good knowledge of social media platforms, particularly Facebook, Instagram, TikTok, and other digital marketing channels.
- Proficient in photo and video editing applications such as Canva, CapCut, Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, or other relevant software.
- Possess creative thinking, storytelling, copywriting, and content development skills.
- Have good communication, writing, and interpersonal skills.
- Understand basic digital advertising, social media analytics, and online marketing strategies.
- Able to plan, organise, and manage multiple projects within established deadlines.
- Able to work independently and collaboratively as part of a team.
- Possess a creative mindset, initiative, and willingness to learn new digital marketing trends.
- Experience in healthcare, pharmaceutical, beauty, wellness, or OEM product marketing will be an added advantage.
- A portfolio of previous content creation, photography, videography, or digital marketing work will be an added advantage.
KEY COMPETENCIES
- Creative Content Development
- Social Media Management
- Digital Marketing Strategy
- Product Marketing and Promotion
- Healthcare and Educational Content Creation
- Photography and Videography
- Video and Graphic Editing
- Copywriting and Storytelling
- Social Media Advertising
- Marketing Analytics and Reporting
- Brand Management
- Communication and Teamwork
- Creative Thinking and Problem-Solving
EMPLOYMENT TYPE
Full-Time
WORKING ENVIRONMENT
Office-Based / Content Production / Photography and Videography Sessions / Marketing Activities
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
Work Location: In person