- Lavender St Singapore Singapore Singapore 338739


Lokasi Kerja
Penerangan Kerja
Kelayakan
Job Responsibilities
Provide Level 1 IT support and technical assistance to end users.
Troubleshoot hardware, software, and basic network connectivity issues.
Install, configure, maintain, and troubleshoot laptops, desktops, printers, scanners, and other IT equipment.
Perform hardware replacement, repair, and basic software installation.
Handle IT support tickets and ensure timely resolution of reported issues.
Perform IMAC (Install, Move, Add, Change) activities for IT equipment.
Support user account and domain-related activities, including joining and removing computers from domains.
Assist with data backup, file transfers, and IT equipment setup.
Maintain IT asset records, equipment tagging, and documentation.
Perform basic preventive maintenance and IT equipment health checks.
Escalate complex technical issues to higher-level support teams when required.
Tanggungjawab
Job Requirements
Diploma or Degree in Information Technology, Computer Science, or a related field.
Minimum 1–2 years of experience in IT support, desktop support, or a similar role is preferred.
Basic knowledge of Windows operating systems, computer hardware, and software troubleshooting.
Familiar with Microsoft Office, printers, laptops, desktops, and IT peripherals.
Basic understanding of networking, including LAN, Wi-Fi, and network connectivity troubleshooting.
Knowledge of Active Directory and IT ticketing systems is an advantage.
Good troubleshooting and problem-solving skills.
Good communication skills and ability to assist end users.
Able to work independently and as part of a team.
Only shortlisted candidates will be contacted.
EA License No: 24S2188
EA Personnel No: R23116335
EA Personnel Name: Poh Sook Hooi
Manfaat
Peringatan Penting
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