About the Role
We are looking for a proactive and results-driven Telemarketing & Digital Marketing Executive to support our business development and marketing initiatives across Malaysia and Singapore.
The successful candidate will focus on B2B lead generation, outbound prospecting, digital marketing campaigns, and customer engagement to promote Tenthpin's SAP solutions and services.
Key Responsibilities
- Identify and engage potential B2B customers through outbound calls, emails, and LinkedIn.
- Generate and qualify sales leads by understanding customer needs, business challenges, and project requirements.
- Arrange meetings and product demonstrations for the sales team.
- Plan, coordinate, and execute digital marketing campaigns across LinkedIn and other channels.
- Support email marketing (EDM) campaigns, including contact list management, campaign execution, and lead follow-ups.
- Coordinate webinars and marketing events, including invitations, registrations, and post-event follow-ups.
- Maintain accurate customer information, lead activities, and sales opportunities in the CRM system.
- Work closely with the sales team to ensure effective lead handover and follow-up.
- Monitor campaign performance, track lead generation activities, and prepare regular reports.
Requirements
- Diploma or Degree in Business, Marketing, Communications, or a related field.
- Preferably 8–15 years of experience in telemarketing, inside sales, B2B lead generation, or digital marketing.
- Experience in enterprise software, IT solutions, or SAP ERP services is an added advantage.
- Strong communication skills in English and Bahasa Malaysia.
- Confident in engaging decision-makers and senior management.
- Familiar with CRM systems, Microsoft Office, LinkedIn, and email marketing tools.
- Strong interpersonal, organisational, and follow-up skills.
- Self-motivated, target-driven, and able to work independently.
- Willing to travel when required.
What We're Looking For
An individual who enjoys connecting with potential customers, identifying business opportunities, and supporting sales growth through effective telemarketing and digital marketing strategies.