Job Summary
You will provide excellent patient service and ensure smooth daily operations at a dental clinic in Bedok by managing patient registration, coordinating appointments, handling payments, and supporting administrative tasks.
Responsibilities
Greet and assist patients at the reception counter to ensure a welcoming experience
Register patients and accurately manage appointment scheduling to optimize clinic workflow
Respond promptly to phone calls, WhatsApp messages, and patient enquiries to maintain clear communication
Coordinate appointment times between patients and dentists to maximize efficiency
Process payments and issue receipts accurately to support financial transactions
Maintain and update patient records with attention to detail to ensure data accuracy
Operate clinic management software and digital systems to support clinic functions
Send appointment reminders and follow up with patients to reduce no-shows
Support the clinic team with general administrative and operational duties to maintain smooth clinic operations
Maintain a professional and organized reception area to create a positive environment
Preferred competencies and qualifications
Experience in reception, administration, or customer service to enhance patient interactions
Previous dental or healthcare experience to better understand clinic operations
Ability to quickly learn new software and digital systems to adapt to clinic technology
Other Information
Working Arrangement
Full-time position
5-day or 5.5-day work week
Monday to Friday
Located in Bedok
Salary
$2,400–$3,000 per month, depending on relevant experience