- Singapore
Kerja Sepenuh Masa Computer Operator (travel islandwide with 24-7 standby) - Contract Basis, Gaji tinggi SGD 4,300 di PERSOL TECH SERVICES PTE. LTD. - Maukerja
Computer Operator (travel islandwide with 24-7 standby) - Contract Basis
PERSOL TECH SERVICES PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Primary Purpose
This position provides the desktop support for the first contact point for customers, you will be responsible to
provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that
software, licenses, and operations comply with standards.
Responsibilities
Performing Desktop Support services to users
This includes receiving, prioritizing, documenting and actively resolving end user help requests and
escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
Perform imaging/re-imaging
Perform asset inventories
Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
Updates Incident records
Creates and updates work instructions (where necessary)
Document standards and procedures (where necessary)
Requirements
Must have min 10 years of WOG experience
Min Degree in IT/Computer Science
Must have experience in providing L2 Support
Must have experience in windows OS support
Interested candidate please click "APPLY" to begin your job search journey.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOL Tech Services Pte Ltd
RCB No. 202233837K
PERSOL Outsourcing is a regional strategic partnerdelivering comprehensive outsourcing solutions that seamlessly integratespeople, process, and technology. As a newly integrated brand following therebranding of P-Serv and EVO, PERSOL Outsourcing unites three decades ofoperational excellence with deep domain expertise to drive agility andresilience for enterprises across Asia-Pacific.
This position provides the desktop support for the first contact point for customers, you will be responsible to
provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that
software, licenses, and operations comply with standards.
Responsibilities
Performing Desktop Support services to users
This includes receiving, prioritizing, documenting and actively resolving end user help requests and
escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
Perform imaging/re-imaging
Perform asset inventories
Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
Updates Incident records
Creates and updates work instructions (where necessary)
Document standards and procedures (where necessary)
Requirements
Must have min 10 years of WOG experience
Min Degree in IT/Computer Science
Must have experience in providing L2 Support
Must have experience in windows OS support
Interested candidate please click "APPLY" to begin your job search journey.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOL Tech Services Pte Ltd
RCB No. 202233837K
PERSOL Outsourcing is a regional strategic partnerdelivering comprehensive outsourcing solutions that seamlessly integratespeople, process, and technology. As a newly integrated brand following therebranding of P-Serv and EVO, PERSOL Outsourcing unites three decades ofoperational excellence with deep domain expertise to drive agility andresilience for enterprises across Asia-Pacific.
Peringatan Penting
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