Job responsibilities:
Receive guests friendly and professionally
Manage all queries in promptly and professionally manner
Maintain good rapport and nurture the relationship to increase loyalty with guests
Assist in any reservations, group and/or event booking
Work closely with daily operational staff to maximize seating capacity and ensure smooth operations
Other duties as assigned by the Manager
Job Requirement:
Effective communication and interpersonal skills
Customer service oriented
Ability to stay calm and composed in a fast-paced working environment
Must be able to work on weekends and public holidays
2-3 years of working experiences in F&B industry will be advantage