Kerja Sepenuh Masa, Account Manager di CTC- Global Selangor - Maukerja

Company Description CTC Global Sdn Bhd (CTC Malaysia) is a wholly owned subsidiary of ITOCHU Techno-Solutions Corporation and ITOCHU Corporation, one of Japan’s largest conglomerates. With over 50 years of presence in Malaysia, the company has been serving enterprise customers across major commercial and government sectors. Backed by a team of around 800 qualified and experienced IT professionals, CTC Malaysia operates through a country-wide network of 23 service centers. The company delivers a broad portfolio of systems integration solutions that help organizations improve efficiency and optimize their operations. Applicants can expect to join a stable, established technology provider with strong regional and global backing.

Role Description The Account Manager is a full-time, on-site role based in Petaling Jaya. This role is responsible for managing and growing relationships with enterprise customers across commercial and government sectors, ensuring high satisfaction and long-term partnership. Day-to-day activities include understanding client business needs, preparing and presenting tailored IT solutions, managing the sales pipeline, and coordinating with internal technical teams to deliver proposals and projects. The Account Manager monitors account performance, negotiates contracts and renewals, and identifies opportunities for upselling and cross-selling within existing accounts. The role also involves regular reporting on account status, market trends, and customer feedback to support continuous improvement.

Qualifications

• Strong account management and client relationship skills, including stakeholder engagement and customer service.
• Sales and business development abilities, with experience in opportunity identification, negotiation, and closing deals.
• Understanding of IT solutions and systems integration, with the ability to translate technical offerings into business value.
• Solid communication, presentation, and interpersonal skills for working with both customers and internal teams.
• Organizational and time management skills to handle multiple accounts, priorities, and deadlines.
• Bachelor’s degree in Business, IT, or a related field, or equivalent practical experience.
• Prior experience in enterprise or B2B account management, preferably in the IT or technology services industry.
• Ability to work on-site in Petaling Jaya and travel to customer locations as needed.