Why Build Your Career at U.N.I. Dental?
U.N.I. Dental is committed to providing quality, professional and patient-focused dental care in a comfortable and welcoming environment. We believe that every patient deserves not only excellent dental treatment, but also a positive experience throughout their dental journey. We are looking for a confident, energetic and results-driven Sales cum Live Host to join our team. This role combines sales and live-streaming responsibilities, where you will be responsible for engaging audiences, presenting products or services, answering customer enquiries and converting viewers into customers.
Responsibilities:
- Host and conduct live-streaming sessions on platforms such as TikTok.
- Present and explain products, services, promotions, campaigns and offers clearly and confidently during live sessions.
- Engage with viewers through comments, questions, polls, games, demonstrations and other interactive activities.
- Respond to customer questions and enquiries professionally and promptly during live sessions.
- Apply effective sales techniques to encourage viewers to make purchases and take action.
- Convert live viewers into customers through product demonstrations, product recommendations, promotions and closing techniques.
- Achieve individual and team sales targets set by the company.
- Follow up with leads and potential customers generated from live-streaming sessions.
- Handle customer enquiries through WhatsApp, social media, chat platforms and other communication channels when required.
- Build strong relationships with customers and provide a positive customer experience.
- Understand product features, benefits, pricing, promotions and USPs to communicate them effectively to customers.
- Recommend suitable products or services based on customer needs.
- Handle customer objections and provide appropriate solutions to encourage conversion.
- Maintain a positive, energetic and professional presence throughout live sessions.
- Prepare talking points, product information, promotional materials and live-streaming scripts when required.
- Work closely with the Marketing and Content team to plan live-streaming content, campaigns and promotional activities.
- Assist in developing creative ideas, hooks, selling angles and engagement strategies for live sessions.
- Stay updated with current TikTok, social media and live-streaming trends to improve audience engagement.
- Monitor live-streaming performance including viewers, engagement, enquiries, conversion and sales results.
- Analyse live-streaming performance and identify areas for improvement.
- Assist in preparing and maintaining product samples, props, equipment and other materials required for live sessions.
- Ensure the live-streaming area, equipment and presentation setup are properly prepared before each session.
- Support promotional campaigns, events, roadshows and other sales and marketing activities when required.
- Maintain accurate records of customer enquiries, sales leads and follow-up activities.
- Provide feedback to the Marketing and Management team regarding customer preferences, objections, feedback and market trends.
- Perform other sales, live-streaming and marketing-related duties assigned by management from time to time.
Requirements:
- Minimum Diploma or Bachelor's Degree in Business, Marketing, Mass Communication, Media, Sales or a related field.
- Previous experience in Sales, Live Hosting, TikTok Live, Shopee Live, Social Media or Customer Service will be an added advantage.
- Fresh graduates with strong communication skills and an outgoing personality are encouraged to apply.
- Confident and comfortable appearing in front of the camera.
- Strong communication, presentation and interpersonal skills.
- Energetic, friendly and engaging personality.
- Good sales, negotiation and closing skills.
- Able to attract and maintain audience attention during live sessions.
- Comfortable speaking continuously and interacting with viewers in real time.
- Able to handle customer objections and respond to questions confidently.
- Target-driven and motivated to achieve sales results.
- Good understanding of social media and live-streaming platforms.
- Familiarity with TikTok, Shopee, Instagram and Facebook is an added advantage.
- Creative and able to develop interesting selling angles and live-streaming ideas.
- Able to work flexible hours, including evenings, weekends or public holidays when required for live-streaming sessions.
- Able to work independently as well as collaborate with the Sales, Marketing and Content teams.
- Positive attitude, proactive and willing to learn.
- Professional appearance and confident on-camera presence.
- Passionate about sales, social media, content and engaging with customers.
Employment Statutory:
- KWSP provided
- PERKESO provided
- EIS provided
Other Benefits:
- Competitive Basic Salary + Sales Commission
- Live Hosting Incentives
- Performance / KPI Incentives
- Sales Target Incentives
- Employee Training & Sales Development
- Sponsored Courses / Workshops
- Career Growth & Development Opportunities
- Social Media & Live Hosting Training
- Staff Discount
- Team Building Activities
- Company Events / Annual Dinner
- Employee Appreciation Rewards
- Supportive & Energetic Working Environment
Join Our Team!
If you are a passionate dentist who wants to grow your clinical skills, build meaningful relationships with patients and develop your career in a supportive dental environment, U.N.I. Dental would love to hear from you.
Share your resume to our email ************* or contact us at ************* for more information!
Pay: Up to RM3,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Experience:
- Sales: 1 year (Required)
- livehost: 1 year (Required)
Work Location: In person