Kerja Sepenuh Masa, Applied AI Engineer di Sourceo - Maukerja

Job Summary

The Applied AI Engineer supports POSH's AI programme by contributing to the delivery of prioritised use cases — assisting in the development of AI agents and solutions built on the Group's enterprise AI platform. This person will develop hands-on experience across the full AI delivery lifecycle: from translating business requirements into working prototypes, to deployment and user adoption support.

This is not a purely technical role. Equal weight is placed on business engagement, user adoption, and solution delivery as on technical execution. Prior domain knowledge is not a requirement for this role. This person is expected to spend time with the various functional and operational teams in POSH — understanding how the business works, what problems matter, and what good looks like in practice — and to bring that understanding back into everything they build.

Key Responsibilities

Use Case Delivery & Business Engagement

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• Work with POSH business functions to understand operational workflows, identify AI opportunities, and validate that proposed solutions address the right problems.
• Translate business requirements into technical specifications and working prototypes.
• Facilitate structured user acceptance testing sessions with operational teams. Presenting solutions, capturing feedback, and documenting gaps for iteration

• Manage expectations proactively on timelines, data dependencies, and scope.
• Develop HITL review interfaces and feedback mechanisms in close collaboration with domain experts.
• Support the handover of deployed solutions to operational owners with documentation, user guides, and structured walkthroughs.

Data & System Integration

• Assess data quality, validate schemas, and surface integration issues with the Business Excellence Team and data owners.
• Integrate AI solutions with POSH's / Group’s enterprise systems using the integration standards and infrastructure.
• Flag aspirational data assumptions and system-dependent dependencies early for programme-level decision

AI Agent Development

• Configure and deploy AI agents on the enterprise platform — applying agentic design patterns including multi-agent architectures, tool-use, and autonomous workflow execution.
• Build and maintain RAG pipelines for POSH-specific knowledge bases: ingestion, chunking, embedding, vector indexing, and retrieval optimisation.
• Implement LLM integration — prompt engineering, structured output design, and iterative refinement for operational and regulatory quality standards

• Build document processing components: OCR pipeline integration, multimodal content extraction and pre-processing for AI consumption.
• Document and escalate platform gaps or POSH-specific requirements for COE review.

Testing, Quality Assurance & Continuous Improvement

• Assist in developing and maintaining AI evaluation frameworks for POSH use cases: accuracy benchmarking, hallucination detection, retrieval quality scoring, and regression testing across model updates.
• Conduct structured testing of agent behaviour before any production deployment, including edge cases, adversarial inputs, and failure mode analysis

• Monitor deployed solutions; escalate anomalies promptly and support resolution with clear documentation.
• Collaborate with the Group Data & Automation COE on platform standards and technical governance.
• Document all agents, configurations, data schemas, and integration points to enterprise standards.

Key Requirements

Experience

• 1-2 years of software engineering or data/AI engineering experience – including exposure to LLM-based development in any context. Internships, research attachments, and early-career roles are all considered.
• Hands-on experience with at least one AI or ML project from concept to working output. Production deployment is advantageous but not required

• Some experience, or a demonstrated interest in, working with non-technical users: explaining technical concepts in plain language, gathering requirements, or presenting findings.
• Final-year graduates with strong AI project portfolios are encouraged to apply.

Essential Technical Skills

• Proficiency in Python for AI/ML pipeline development and data processing.
• Working knowledge of LLM-based application development: RAG pipelines, prompt engineering, and structured output handling.
• Familiarity with agentic AI design patterns and orchestration frameworks – multi-agent architectures, tool-use, and human-in-the-loop workflows.
• Exposure to cloud-native development (Microsoft Azure preferred) and vector databases

• Good understanding of document processing pipelines — OCR, PDF/image extraction, chunking strategies, and multimodal content handling.
• Basic understanding of API design (REST/ async) and microservices integration.

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Advantageous — Domain & Industry Knowledge

• Familiarity with maritime, offshore, or similarly regulated, asset-heavy industries.
• Exposure to compliance-driven environments where audit trails and regulatory alignment are operational necessities.
• Familiarity with SharePoint / Microsoft 365, SAP, or equivalent enterprise platforms.

Personal Attributes

• Curiosity: Genuinely interested in how operations work and how AI can improve them — not just in the technology itself.
• Structured thinking: Manages concurrent tasks, communicates priorities clearly, and keeps stakeholders informed.
• Credibility with users: Communicates clearly without jargon. Earns trust through listening and delivering solutions that fit how people actually work.
• Ownership mindset: Takes initiative, follows through, raises blockers early — and knows when to escalate rather than proceed alone.
• Comfort with ambiguity: Makes sound technical decisions when requirements are evolving. Moves forward pragmatically and documents assumptions.
• Engineering rigour: Builds things others can understand, maintain, and build on. Takes documentation and testing seriously.