- Jalan Imbi Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 55100

Bandar Kuala Lumpur, WP Kuala Lumpur
Lokasi Kerja
Penerangan Kerja
Kelayakan
Experience handling group tours, corporate travel or incentive programmes is an advantage.
Strong communication and coordination skills with clients, suppliers and overseas partners.
Good problem-solving and crisis-management skills, especially when handling last-minute changes.
Strong attention to detail and ability to manage multiple programmes simultaneously.
Good understanding of tour costing, budgeting and supplier quotations.
Proficient in Microsoft Office, particularly Excel and Word.
Good command of English, Bahasa Malaysia & Mandarin.
Able to work independently, take initiative and follow through on tasks without constant supervision.
Willing to work beyond normal office hours when required, particularly during active tour operations.
Willing to travel or outstation for programme coordination when required.
Tanggungjawab
1. Tour Planning & Operations
Plan and coordinate corporate and incentive travel programmes.
Prepare detailed itineraries, rooming lists, flight information and operational documents.
Coordinate hotels, restaurants, transportation, guides, activities and other suppliers.
Ensure all tour arrangements are confirmed and properly documented.
Conduct pre-tour checks to identify potential operational issues.
2. On-Site Tour Coordination
Coordinate with overseas suppliers and local partners before and during programmes.
Support tour leaders and clients during group movements.
Handle last-minute changes, unexpected situations and operational issues.
Ensure activities, meals, transfers and events are delivered according to the agreed programme.
Travel overseas when required to support large or important groups.
3. Client & Supplier Coordination
Communicate with corporate clients regarding operational requirements.
Liaise with overseas DMCs, hotels, restaurants, transport companies and activity providers.
Request quotations and negotiate operational costs where required.
Follow up on confirmations, deposits, deadlines and cancellations.
Maintain good working relationships with suppliers.
4. Documentation & Administration
Prepare tour files, vouchers, manifests, rooming lists and operational checklists.
Maintain accurate records of bookings and supplier confirmations.
Monitor tour budgets and operational expenses.
Prepare final tour costing and reconciliation.
Ensure all documents are completed before and after each programme.
5. Team Support
Work closely with Sales and Business Development teams to turn proposals into executable programmes.
Provide operational input during itinerary development and quotation preparation.
Support the team in developing new destinations, activities and supplier contacts.
Assist with RFPs and corporate travel proposals when required.
Manfaat
MRL - BUKIT BINTANG
0.3 km
MRT - BUKIT BINTANG
0.3 km
MRL - IMBI
0.4 km
MRL - RAJA CHULAN
0.8 km
MRT - TUN RAZAK EXCHANGE
0.8 km
MRL - HANG TUAH
0.9 km
LRT - HANG TUAH
0.9 km
MRT - CONLAY
1.0 km
LRT - PUDU
1.0 km
LRT - PLAZA RAKYAT
1.2 km
MRT - MERDEKA
1.2 km
MRT - PERSIARAN KLCC
1.5 km
MRL - BUKIT NANAS
1.6 km
LRT - KLCC
1.6 km
MRL - MAHARAJALELA
1.6 km
MRT - COCHRANE
1.7 km
Peringatan Penting
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