jobs in SIMPLIFIED TECHNOLOGY PTE. LTD.

Kerja Tech Support Engineer (Internship), Gaji tinggi SGD 800 di SIMPLIFIED TECHNOLOGY PTE. LTD. Central Region (Singapore) - Maukerja

Tech Support Engineer (Internship)

SIMPLIFIED TECHNOLOGY PTE. LTD.

Latihan Industri

Central Region (Singapore)

Kongsi
Simpan

Lokasi Kerja

  • 55 UBI AVENUE 1 Central Region (Singapore) Singapore

Penerangan Kerja

Tanggungjawab

  • Troubleshooting and Problem Resolution:
  • Diagnosing and resolving hardware issues, such as computer startup problems, printer malfunctions, network connectivity problems, and peripheral device failures.
  • Software Support:
  • Providing basic software support, such as installing software updates, configuring software settings, and resolving software conflicts.
  • Customer Service:  
  • Ensuring high-quality customer service delivery. 
  • Handling escalated customer issues and complaints. 
  • Identifying customer needs and expectations. 

  • Implementing strategies to improve customer satisfaction. 

  • Quality Assurance:  
  • Ensuring adherence to service level agreements (SLAs). 
  • Implementing quality control measures. 
  • Analyzing customer feedback and implementing necessary changes. 

Peringatan Penting

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