- North Bridge Road Downtown Core Central Region (Singapore) Singapore
Kerja Sepenuh Masa Housekeeping Coordinator, Gaji tinggi SGD 2,300 di Fairmont Singapore And Swissôtel The Stamford Central Region (Singapore) - Maukerja
Housekeeping Coordinator
Fairmont Singapore And Swissôtel The Stamford
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Summary of Responsibilities:
Ensure efficient and effective clear communication within the Housekeeping Department, Front Office, Engineering, Royal Service and all other departments.
Be familiar with the computer systems such as OPERA and Swiss/Royal Service.
Keep proper records of guest loan items (eg. Extra chairs, foam pillows), and update traces in OPERA to track items movement and usage.
Communicate blocked and VIP rooms with their preferences and requests to Team Leaders in a timely manner.
Supervise and ensure that house and room attendants are carrying out all guest requests in a timely manner.
Monitor room statuses to ensure clean rooms are available for arrival guest.
Answers all lost & found queries in a timely manner and follow up accordingly.
Record all Lost and Found articles correctly and to place items in correctly labeled serial boxes for easy search should guest claim the item.
Qualifications:
Use/knowledge of PMS e.g. OPERA
Fluent in spoken and written English
Minimum O level education or equivalent
Good interpersonal and communication skills to deal with guests and colleagues
Able to solve problem/make decision independently within scope
Basic PC knowledge – familiar with computer applications like word processing and spreadsheet
Ensure efficient and effective clear communication within the Housekeeping Department, Front Office, Engineering, Royal Service and all other departments.
Be familiar with the computer systems such as OPERA and Swiss/Royal Service.
Keep proper records of guest loan items (eg. Extra chairs, foam pillows), and update traces in OPERA to track items movement and usage.
Communicate blocked and VIP rooms with their preferences and requests to Team Leaders in a timely manner.
Supervise and ensure that house and room attendants are carrying out all guest requests in a timely manner.
Monitor room statuses to ensure clean rooms are available for arrival guest.
Answers all lost & found queries in a timely manner and follow up accordingly.
Record all Lost and Found articles correctly and to place items in correctly labeled serial boxes for easy search should guest claim the item.
Qualifications:
Use/knowledge of PMS e.g. OPERA
Fluent in spoken and written English
Minimum O level education or equivalent
Good interpersonal and communication skills to deal with guests and colleagues
Able to solve problem/make decision independently within scope
Basic PC knowledge – familiar with computer applications like word processing and spreadsheet
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