- Bedok East Region (Singapore) Singapore
Kerja Sepenuh Masa Customer Service Executive (Order Management), Gaji tinggi SGD 3,800 di RECRUIT LYNC PTE. LTD. East Region (Singapore) - Maukerja
Customer Service Executive (Order Management)
RECRUIT LYNC PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Mon - Fri
Tampines
AWS + VB
Job Responsibilities
Provide professional customer service support through
email, phone and ticketing systems
.
Handle customer enquiries, feedback and claims promptly, escalating complex matters where necessary.
Manage customer orders from order entry through delivery to ensure accurate and timely fulfilment.
Input customer purchase orders and maintain
sales orders in SAP
.
Coordinate
stock allocation and delivery arrangements
for customer orders.
Follow up on order status and work closely with internal teams to resolve delivery or order-related issues.
Build and maintain positive working relationships with customers through regular communication and follow-up.
Conduct regular customer meetings to understand requirements, service concerns and areas for improvement.
Recommend relevant products or solutions to existing customers where appropriate.
Monitor customer feedback and support initiatives to improve overall service quality.
Prepare
monthly customer service reports
and maintain accurate records.
Support the development and improvement of customer service processes, policies and procedures.
Work closely with internal departments to ensure customer issues are resolved in a timely manner.
Support other customer service projects and duties as required.
This closely follows the client's actual customer support, order management, customer relations, reporting and collaboration scope. Customer Service Executive JD 2…
Requirements
Diploma in any discipline.
2–3 years of relevant experience
in customer service, order processing, delivery coordination or customer relationship management.
Experience within
spare parts distribution, manufacturing, industrial products or a similar environment
would be advantageous.
2–3 years of hands-on SAP S/4HANA SD experience
is required.
We regret to inform you that only shortlisted candidate will be notified.
Choek Wei Qi Joel | R1877109
Recruit Lync Pte Ltd | 22C1000
At Recruit Lync Pte Ltd, located in Singapore, we are a premier employment agency supported by a team of experienced consultants specializing in various industries such as manufacturing, healthcare, service, and more. We pride ourselves on our values of integrity, trust, respect, and enthusiasm, which guide us in our interactions with both clients and candidates.
Our Mission:
At Recruit Lync Pte Ltd, our mission is to bridge the gap between exceptional talent and leading companies, fostering long-term success for both. We are committed to understanding the unique needs of each client and candidate, ensuring that the perfect match is made every time.
Client and Candidate Support:
We are not just recruiters - we are partners in career growth and business success. Our dedicated consultants work closely with clients to tailor recruitment solutions and with candidates to support their career development through personalized guidance.
Commitment to Diversity and Inclusion:
We believe in promoting a diverse workforce and are passionate about creating opportunities for individuals from all backgrounds. Our commitment to inclusivity drives us to recruit talent that reflects the richness of different perspectives, cultures, and experiences.
Industry Expertise:
With years of industry experience, our consultants have an in-depth understanding of the evolving job market across various sectors, including manufacturing, healthcare, services, and technology. This expertise allows us to connect clients with highly qualified professionals who meet their specific needs.
Endorsement and Partnerships:
Our success is reflected in the continued relationships we have built with well-known companies across multiple industries. From large multinational corporations to dynamic start-ups, we are proud to be the trusted recruitment partner for businesses of all sizes.
Growth and Opportunities for Candidates:
For candidates, working with Recruit Lync offers not only access to exciting job opportunities but also career-building support. Whether you're looking to take the next step in your career or explore new industries, our team provides tailored advice and resources to help you succeed.
What Sets Us Apart:
Our focus on delivering exceptional service to both clients and candidates has earned us the trust of numerous blue-chip companies, SMEs, and start-ups seeking recruitment solutions and expert advice. We understand that building the best team involves finding the right balance of talent, skills, attitude, and personality, and we have a proven track record of assisting clients in identifying and recruiting top talent to add value to their teams.
Looking Ahead:
We aim to continue expanding our network of top-tier clients and candidates, ensuring that our recruitment solutions evolve with the changing demands of the global job market.
We are proud of the team we have built at Recruit Lync, and we are even more proud of the teams we have helped others build.
To learn more about us, please visit our website: *************
Tampines
AWS + VB
Job Responsibilities
Provide professional customer service support through
email, phone and ticketing systems
.
Handle customer enquiries, feedback and claims promptly, escalating complex matters where necessary.
Manage customer orders from order entry through delivery to ensure accurate and timely fulfilment.
Input customer purchase orders and maintain
sales orders in SAP
.
Coordinate
stock allocation and delivery arrangements
for customer orders.
Follow up on order status and work closely with internal teams to resolve delivery or order-related issues.
Build and maintain positive working relationships with customers through regular communication and follow-up.
Conduct regular customer meetings to understand requirements, service concerns and areas for improvement.
Recommend relevant products or solutions to existing customers where appropriate.
Monitor customer feedback and support initiatives to improve overall service quality.
Prepare
monthly customer service reports
and maintain accurate records.
Support the development and improvement of customer service processes, policies and procedures.
Work closely with internal departments to ensure customer issues are resolved in a timely manner.
Support other customer service projects and duties as required.
This closely follows the client's actual customer support, order management, customer relations, reporting and collaboration scope. Customer Service Executive JD 2…
Requirements
Diploma in any discipline.
2–3 years of relevant experience
in customer service, order processing, delivery coordination or customer relationship management.
Experience within
spare parts distribution, manufacturing, industrial products or a similar environment
would be advantageous.
2–3 years of hands-on SAP S/4HANA SD experience
is required.
We regret to inform you that only shortlisted candidate will be notified.
Choek Wei Qi Joel | R1877109
Recruit Lync Pte Ltd | 22C1000
At Recruit Lync Pte Ltd, located in Singapore, we are a premier employment agency supported by a team of experienced consultants specializing in various industries such as manufacturing, healthcare, service, and more. We pride ourselves on our values of integrity, trust, respect, and enthusiasm, which guide us in our interactions with both clients and candidates.
Our Mission:
At Recruit Lync Pte Ltd, our mission is to bridge the gap between exceptional talent and leading companies, fostering long-term success for both. We are committed to understanding the unique needs of each client and candidate, ensuring that the perfect match is made every time.
Client and Candidate Support:
We are not just recruiters - we are partners in career growth and business success. Our dedicated consultants work closely with clients to tailor recruitment solutions and with candidates to support their career development through personalized guidance.
Commitment to Diversity and Inclusion:
We believe in promoting a diverse workforce and are passionate about creating opportunities for individuals from all backgrounds. Our commitment to inclusivity drives us to recruit talent that reflects the richness of different perspectives, cultures, and experiences.
Industry Expertise:
With years of industry experience, our consultants have an in-depth understanding of the evolving job market across various sectors, including manufacturing, healthcare, services, and technology. This expertise allows us to connect clients with highly qualified professionals who meet their specific needs.
Endorsement and Partnerships:
Our success is reflected in the continued relationships we have built with well-known companies across multiple industries. From large multinational corporations to dynamic start-ups, we are proud to be the trusted recruitment partner for businesses of all sizes.
Growth and Opportunities for Candidates:
For candidates, working with Recruit Lync offers not only access to exciting job opportunities but also career-building support. Whether you're looking to take the next step in your career or explore new industries, our team provides tailored advice and resources to help you succeed.
What Sets Us Apart:
Our focus on delivering exceptional service to both clients and candidates has earned us the trust of numerous blue-chip companies, SMEs, and start-ups seeking recruitment solutions and expert advice. We understand that building the best team involves finding the right balance of talent, skills, attitude, and personality, and we have a proven track record of assisting clients in identifying and recruiting top talent to add value to their teams.
Looking Ahead:
We aim to continue expanding our network of top-tier clients and candidates, ensuring that our recruitment solutions evolve with the changing demands of the global job market.
We are proud of the team we have built at Recruit Lync, and we are even more proud of the teams we have helped others build.
To learn more about us, please visit our website: *************
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