Kerja Sepenuh Masa Sales - Marketing Coordinator, Gaji tinggi MYR 2,500 di Chemdyes Pulau Pinang - Maukerja

About the Role

We are looking for a proactive and detail-oriented Sales & Marketing Coordinator to join our team. In this role, you will be responsible for streamlining the sales process and creating a one-stop contact point for customers.

Key Responsibilities

1. Customer Communication

• Act as the main contact point for customers.
• Handle customer inquiries and follow-ups.
• Coordinate customer requests with the relevant internal departments.

2. Sales Order Coordination

• Coordinate sales orders from confirmation until delivery.
• Follow up with Production, Planning, Warehouse, Logistics, and Finance.
• Ensure customer orders are processed accurately and on time.

3. Quotation & Costing Support

• Support the Sales Team in preparing and sending quotations.
• Obtain the latest costing and pricing information for quotation preparation.
• Understand the company's costing breakdown, including raw materials, production costs, logistics, and other relevant costs.
• Perform basic costing calculations and ensure quotation prices are commercially workable.
• Check costing and selling prices before quotations are submitted to customers.
• Follow up on quotations and customer responses.

4. Order Follow-Up

• Monitor pending orders and delivery status.
• Update customers on order progress.
• Follow up with relevant departments to resolve delays or issues.

5. Internal Coordination

• Coordinate sales-related matters between departments.
• Act as a central coordination point between customers and internal teams.
• Reduce overlapping and repeated work.
• Ensure information is communicated accurately between departments.

6. Sales Records & Reporting

• Maintain customer, quotation, and sales order records.
• Maintain proper records of quotation status and customer feedback.
• Prepare simple pending quotation and order reports when required.

Requirements

• Diploma or Bachelor's degree in Business Administration, Sales, Marketing, Accounting, or a related field.
• Minimum 2 years of experience in customer service, sales coordination, or a related role.
• Basic accounting knowledge is required.
• Good understanding of costing and cost breakdown is required.
• Able to understand and analyse company costing before preparing quotations.
• Able to calculate basic costs, margins, and selling prices accurately.
• Must understand that quotation pricing should be based on actual/current company costing before making any commitment to customers.
• Good communication, interpersonal, and customer service skills.
• Proficient in Microsoft Office, especially Excel, Word, and Outlook.
• Experience with ERP / AutoCount systems is an advantage.
• Able to multitask, work independently, and meet deadlines.
• Fluent in English; additional language skills are an advantage.
• Strong attention to detail and accuracy, particularly in costing, quotation preparation, and order processing.

Pay: From RM2,500.00 per month

Work Location: In person