Kerja Sepenuh Masa, Telemarketing Specialist di Ekiwi Global Malaysia Selangor - Maukerja

Company Description Ekiwi Global Malaysia is part of a top-ranked direct sales group operating across Vietnam, Indonesia, Thailand, and Malaysia, with a global team of over 800 professionals. The company specializes in beauty-related and pharmaceutical products, selling primarily through E-commerce platform channels within the Nutra niche. Ekiwi combines strong marketing fundamentals with advanced IT technologies to drive growth and expand into new markets. Team members have opportunities to participate in international projects, gain unique skills, and grow through exposure to experienced leaders. The Malaysia operation is an active hub for telesales talent supporting regional and global initiatives.
Role Description The Telemarketing Specialist is a full-time, on-site role based in Petaling Jaya. This role focuses on making outbound calls to potential and existing customers, presenting product offerings, and converting leads into sales. The Telemarketing Specialist will follow up on inquiries, maintain accurate records in the CRM system, and support campaign-specific calling lists and scripts. Daily tasks include answering customer questions, handling basic objections, providing product information, and escalating complex issues when needed. The role collaborates closely with the sales team to achieve individual and team targets while delivering a professional and customer-focused experience.
Qualifications

• Candidates should possess strong Sales and Lead Generation skills to drive conversions and meet revenue targets.
• Candidates should possess effective Customer Service and Customer Support skills to handle inquiries and resolve customer issues professionally.
• Candidates should possess excellent Communication skills, including clear phone etiquette and the ability to explain products confidently.
• Candidates should possess basic computer literacy and the ability to work with CRM or call-center systems.
• Prior experience in telesales, call centers, or direct sales is an advantage.
• Ability to work in a fast-paced, target-driven environment and maintain a positive, resilient attitude.
• Proficiency in English; additional local languages are beneficial.
• Minimum secondary education; post-secondary or diploma-level qualifications in business, marketing, or related fields are a plus.