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Position: Retail Store Manager

• At least 2 years experience as a Store Manager in retail (footwear/fashion/accessible luxury preferred)

• Strong leadership, team management, and staff training experience

• Sales-driven with strong business and operational mindset

• Experience in visual merchandising and store presentation

• Hands-on experience in inventory management and stock data analysis

• Proficient in Microsoft Word & Excel

• Strong communication skills and ability to coordinate with regional/HQ teams

• Must be able to speak Mandarin; Fluent English and Bahasa Malaysia is a plus

• Responsible, detail-oriented, and able to work in a fast-paced environment

• Willing to work on shifts, weekends and public holidays

Join VIVAIA Malaysia – We’re Hiring!

VIVAIA is a global footwear brand known for sustainable, stylish and comfortable designs. With strong expansion in Malaysia, we are looking for passionate, responsible, and driven individuals to grow with us.

Location:

1. Gurney Plaza, Penang store (Upcoming new store in August)

2. The Exchange TRX

3. Pavilion Kuala Lumpur

4. Pavilion Damansara Heights

5. The Gardens Mall
   

What We Offer:

• Competitive salary package + Fixed Allowance

• Personal Commission + Team Bonus (for both positions)

• Additional Bonus (Store Manager only)

• Staff Purchase Benefits

• Staff Birthday Benefits

• Career Growth Opportunities in a fast-growing global brand

• Annual Leave & Medical Leave

• EPF / SOCSO / EIS

Apply Now!

If you are passionate about retail and enjoy delivering great customer experiences, we would love to have you on our VIVAIA MALAYSIA team !

• Oversee daily store operations and ensure smooth execution of all retail activities

• Execute tasks and directions from Management efficiently, with clear follow-up and feedback

• Lead, coach, and train the retail team to achieve sales targets and service excellence

• Monitor and drive store KPIs (Sales, UPT, ATV, Conversion Rate)

• Ensure strong customer experience and brand standards are consistently delivered

• Manage inventory, stock replenishment, and warehouse coordination

• Analyze sales and inventory data, and prepare reports for Management and HQ

• Maintain store visual merchandising standards in line with brand guidelines

• Coordinate and align closely with China HQ on operations, reporting, and initiatives

• Annual Leave
• EPF
• Medical Leave
• SOCSO
• Training Provided
• EIS