jobs in CSGroup

Kerja Sepenuh Masa Customer Service Executive, Gaji tinggi SGD 3,500 di CSGroup - Maukerja

Customer Service Executive

CSGroup

Sepenuh Masa

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore

Penerangan Kerja

Tanggungjawab

Description:
  • Conduct outbound calls only
  • Assist respondents in completing surveys and provide guidance when required.
  • Update call outcomes, survey records, and case notes accurately in Excel and designated systems.
  • Ensure timely and accurate submission of completed survey data.
  • Adhere to SOPs, project guidelines, and data confidentiality requirements.
  • Track and follow up on assigned cases to achieve survey completion targets.
  • Prepare daily operational reports and maintain accurate documentation.
  • Support administrative duties and rectify data collection errors when required.
Requirements

  • Experience in customer service, call centre operations, survey research, or account handling is preferred.
  • Detail-oriented, organised, and accurate in data entry.

Peringatan Penting

Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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