Kerja Sepenuh Masa, Senior Retail Associate (Time Zone Ice-watch) - SETIA CITY MALL di Habib Jewels WP Kuala Lumpur - Maukerja

Job Description

You will be given the responsibility to personalize excellent customer services and assist the customers in overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth.

Responsibilities:

• Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.

• Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.

• Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.

• Maintain new merchandise record into stock card as and when required.

• Receive transfer in stocks and assist with monthly stock take.

• Ensure all requirements servicing item from customers are in order and approved by superior.

• Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.

• Requirements:
• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• Preferably 2-3 years of relevant working experiences in retail watches industry. Fresh graduates are encouraged to apply too.
• Strong business knowledge in retail management, sales and marketing and customer services.
• Good command of verbal and written English and Bahasa Melayu languages, ability to speak additional languages will be an added advantage.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Able to work as a team.
• Must be willing to work on shifts (retail hours) / weekends and public holidays.
• Open for Malaysian citizen only.
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