- Singapore
Kerja Sepenuh Masa Service Supervisor [5.5 Days | VivoCity], Gaji tinggi SGD 3,200 di GFM VIVO CITY PTE. LTD. - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Description – Restaurant Service Supervisor
We are looking for an experienced and service-oriented
Restaurant Service Supervisor
to oversee daily front-of-house operations. The successful candidate will lead the service team, maintain service standards and ensure that guests have a positive dining experience.
Key Responsibilities
Supervise daily front-of-house operations and ensure smooth service.
Assign duties and brief the service team before each shift.
Monitor employee attendance, grooming and work performance.
Welcome guests and assist with reservations, queues and seating arrangements.
Ensure orders are taken accurately and served promptly.
Coordinate with the kitchen team regarding orders, special requests and service timing.
Monitor the dining area and ensure tables are cleared and reset efficiently.
Handle customer feedback and complaints professionally.
Support the team during busy service periods.
Train and guide new and existing service employees.
Ensure employees understand the menu, promotions and service procedures.
Monitor service supplies and request replenishment when required.
Ensure cash, card and other payment transactions are handled accurately.
Assist with daily sales reconciliation and cashier closing procedures.
Maintain the cleanliness and organisation of all customer-facing areas.
Enforce food hygiene, workplace safety and service standards.
Conduct opening and closing checks.
Report operational, staffing or maintenance issues to the Restaurant Manager.
Take charge of front-of-house operations when the Restaurant Manager is unavailable.
Carry out other duties assigned by the Restaurant Manager.
Requirements
Relevant experience in restaurant service or hospitality.
Previous experience as a Service Supervisor, Team Leader or Senior Service Crew member is preferred.
Strong customer-service and communication skills.
Able to supervise, guide and motivate a service team.
Good knowledge of restaurant operations and service procedures.
Able to handle customer complaints calmly and professionally.
Familiar with point-of-sale systems and payment handling.
Strong organisational, leadership and problem-solving skills.
Responsible, punctual and able to work efficiently under pressure.
Willing to work shifts, weekends and public holidays as scheduled.
ABOUT US
“It all started with one fish”, as founder David Lee says. Particularly, a barramundi in his Honda Civic about 20 or so years ago.
Starting out as a seafood wholesaler, Mr Lee drove from client to client in search of buyers. After many barramundis and even more car fresheners, Greenwood Fish Market began in 2003.
Now a family-run seafood restaurant and fish market, we specialise in cold water seafood with a range that’s a tad different from the local scene. From giant halibuts to elusive monkfish, we even carry a collection of over 25 oysters. Our supply spans Canada, Holland, America, New Zealand, Australia and South Korea. Mostly, from friends-turned-suppliers:
Tommy from Korea was our Jeju tour guide before he started sending us seafood. The Wong family in Alaska had been our B&B hosts. Now, they send us hand-caught salmon every season. The list goes on.
So, thanks for being a part of our fishy family. We’re a crazy bunch of fishermen – nothing gets us more excited than sharing about our love for the sea. Stay kick-bass awesome. We hope to see you reel soon.
VISION
We aspire to establish a legacy as Singapore’s most dynamic and trusted seafood specialists with a reputation for exceptional value. Our goal is to offer the widest range of the freshest, healthiest, and highest quality seafood sourced directly from the world’s best fisheries and harvesters.
MISSION
For our Customers
To make the world’s best seafood accessible to everyone by committing ourselves to quality standards
For our Team
To build on our expertise by cultivating a culture of curiosity and open-mindedness
For our Suppliers
To develop our supply chain by continuously growing our network of international supplier
We are looking for an experienced and service-oriented
Restaurant Service Supervisor
to oversee daily front-of-house operations. The successful candidate will lead the service team, maintain service standards and ensure that guests have a positive dining experience.
Key Responsibilities
Supervise daily front-of-house operations and ensure smooth service.
Assign duties and brief the service team before each shift.
Monitor employee attendance, grooming and work performance.
Welcome guests and assist with reservations, queues and seating arrangements.
Ensure orders are taken accurately and served promptly.
Coordinate with the kitchen team regarding orders, special requests and service timing.
Monitor the dining area and ensure tables are cleared and reset efficiently.
Handle customer feedback and complaints professionally.
Support the team during busy service periods.
Train and guide new and existing service employees.
Ensure employees understand the menu, promotions and service procedures.
Monitor service supplies and request replenishment when required.
Ensure cash, card and other payment transactions are handled accurately.
Assist with daily sales reconciliation and cashier closing procedures.
Maintain the cleanliness and organisation of all customer-facing areas.
Enforce food hygiene, workplace safety and service standards.
Conduct opening and closing checks.
Report operational, staffing or maintenance issues to the Restaurant Manager.
Take charge of front-of-house operations when the Restaurant Manager is unavailable.
Carry out other duties assigned by the Restaurant Manager.
Requirements
Relevant experience in restaurant service or hospitality.
Previous experience as a Service Supervisor, Team Leader or Senior Service Crew member is preferred.
Strong customer-service and communication skills.
Able to supervise, guide and motivate a service team.
Good knowledge of restaurant operations and service procedures.
Able to handle customer complaints calmly and professionally.
Familiar with point-of-sale systems and payment handling.
Strong organisational, leadership and problem-solving skills.
Responsible, punctual and able to work efficiently under pressure.
Willing to work shifts, weekends and public holidays as scheduled.
ABOUT US
“It all started with one fish”, as founder David Lee says. Particularly, a barramundi in his Honda Civic about 20 or so years ago.
Starting out as a seafood wholesaler, Mr Lee drove from client to client in search of buyers. After many barramundis and even more car fresheners, Greenwood Fish Market began in 2003.
Now a family-run seafood restaurant and fish market, we specialise in cold water seafood with a range that’s a tad different from the local scene. From giant halibuts to elusive monkfish, we even carry a collection of over 25 oysters. Our supply spans Canada, Holland, America, New Zealand, Australia and South Korea. Mostly, from friends-turned-suppliers:
Tommy from Korea was our Jeju tour guide before he started sending us seafood. The Wong family in Alaska had been our B&B hosts. Now, they send us hand-caught salmon every season. The list goes on.
So, thanks for being a part of our fishy family. We’re a crazy bunch of fishermen – nothing gets us more excited than sharing about our love for the sea. Stay kick-bass awesome. We hope to see you reel soon.
VISION
We aspire to establish a legacy as Singapore’s most dynamic and trusted seafood specialists with a reputation for exceptional value. Our goal is to offer the widest range of the freshest, healthiest, and highest quality seafood sourced directly from the world’s best fisheries and harvesters.
MISSION
For our Customers
To make the world’s best seafood accessible to everyone by committing ourselves to quality standards
For our Team
To build on our expertise by cultivating a culture of curiosity and open-mindedness
For our Suppliers
To develop our supply chain by continuously growing our network of international supplier
Peringatan Penting
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