Kerja Sepenuh Masa District Manager (Klang Valley), Gaji tinggi MYR 5,500 di The Coffee Bean & Tea Leaf Federal Territory - Maukerja

Our Blend

At The Coffee Bean & Tea Leaf, our purpose is to help people Find Their Flavor through uplifting experiences that make their day better. Every cup we serve is an opportunity to deliver "Simply the Best" coffee and tea experience.

Our Brew Crew is made up of passionate and collaborative people who are empowered to grow, make an impact, and build meaningful careers. If this sounds like you, we'd love to have you join us.

This is where you Find Your Flavor.

Brew Crew Opportunity

The District Manager is responsible for directing and educating the Outlet Managers within their specified district in daily operations. The District Manager will maintain positive company morale and cultivate an efficient operation team of the Coffee Bean & Tea Leaf. The District Manager will provide guidance to Outlet Manager in planning of all outlet operations with the goal of providing customers with excellent quality products and superior customer service to generate sales and a positive environment within the outlet.

Key Responsibilities

In this role, you will be involved in:

Sales and Customers Service

Maintaining a profitable and reputable operations by:

• Monitoring and managing sales growth with their district, assisting the Outlet Managers on achieving their sales plans.
• Monitoring controllable store expenses for profitability.
• Responding pro-actively to prevent and resolve customer service situations.
• Working with Operations Manager/Director of Operations and Corporate Office to generate sales volume growth.

Store Operations

Maintaining an efficient and a smooth operation and work environment by:

• Analyzing business results and market situations.
• Auditing and assessing outlet performance while enforcing health and safety rules.
• Engaging in daily loss and waste prevention and innovations.
• Ensuring all operational and personnel paperwork is accurate, complete and submitted on time.
• Ensuring adequate manpower by for existing and future stores.
• Interviewing, recruiting and hiring qualified candidates.
• Maintaining adequate inventory, controlling overall outlets expenses as a whole and maintaining labor cost.
• Setting monthly sales forecasts and producing monthly business reports.
• Responsible for outlet management supervision including but not limited to
• Assisting in overall coordination of catering, events and functions and new opening outlets as and when required.

Employee Development

Retaining and grooming staff by:

• Adhering to all counseling and discipline procedures.
• Providing assistance in developing potential Outlet Manager, Assistant Managers and Management Trainees through appropriate delegation and development plans.
• Evaluating all store employees on an on-going basis.
• Managing the development and performance of all store employees.
• Orientating and overseeing the training of new recruits to the outlets.

Product Knowledge

Delivering a consistent quality product by:

• Continuing to educate all managers on all products and services.
• Maintaining the highest quality, consistent product standards.
• Overseeing drink making and facilitating monthly re-certification process.

Your Ingredients

• Diploma/Degree in any field with a minimum 5 years’ experience at the same level preferably in the F&B industry.
• Must be willing to travel
• Familiar and good at P&L
• A team player with good leadership and interpersonal skills.
• Articulate and able to communicate effectively across all functions and levels.
• Able to adapt to organizational changes and able to work under pressure.

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

Our ‘FROTH’ VALUES

We believe in the fundamental truths that guide us through our daily lives: 

• FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
• RESPECT - We are inclusive and honour each other’s values, opinions and diversity.
• OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
• TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
• HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.

Job Type: Full-time

Pay: Up to RM5,500.00 per month

Benefits:

• Dental insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Vision insurance

Application Question(s):

• Do you have your own transport? (must answer)(preferred)*
• Notice period (*MUST answer)
• What is your current and expected basic salary?

Experience:

• Area Management (F&B): 4 years (Required)