Kerja Sepenuh Masa BRANCH MANAGER - MYTOWN, Gaji tinggi MYR 10,000 di SSF Federal Territory - Maukerja

Position: Branch Manager

Are you ready to lead a team, drive sales, and ensure a top-notch customer experience? Join our dynamic team as a Branch Manager at our furniture retail store and take your career to the next level!

Working schedule: Must be able to work 6 days a week and work on weekend and public holidays

Working hour: rotational shift: 10am to 6pm or 1:30pm to 10pm

What You’ll Do:

As our Branch Manager, you’ll play a crucial role in ensuring the smooth operation and success of our store. Your responsibilities will include:

• Leadership & Staff Management:
• Recruit, train, and develop a high-performing team, including sales associates and support staff.
• Provide continuous coaching, conduct performance evaluations, and offer career development opportunities.
• Manage staff schedules to ensure optimal coverage during peak times and special events.
• Cultivate a positive work environment, addressing any staff concerns or conflicts effectively.
• Sales & Customer Service:
• Set sales goals, develop strategies, and motivate your team to achieve and exceed targets.
• Ensure exceptional customer service by promptly addressing inquiries, handling complaints, and resolving issues.
• Monitor customer feedback and implement improvements to elevate the shopping experience.
• Operational Management:
• Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management.
• Maintain well-stocked shelves and manage inventory levels to meet customer demand.
• Implement and enforce store policies, procedures, and safety standards.
• Ensure compliance with company guidelines and regulatory requirements.

What We’re Looking For:

• Education: A Bachelor’s degree in Business Administration, Retail Management, or a related field is an added advantage.
• Experience: At least 5 years of proven experience in a managerial role within retail is essential, with experience in furniture or home furnishings being a plus.
• Leadership: Strong leadership skills, with the ability to motivate and manage a diverse team.
• Customer Service: Excellent interpersonal skills and a commitment to providing outstanding customer service.
• Product Knowledge: Familiarity with furniture products and trends is a plus.

Why Join Us?

• Impact: Be at the forefront of our store’s success and customer satisfaction.
• Growth: We offer opportunities for professional development and career advancement.
• Environment: Work in a supportive, dynamic, and customer-focused environment.
• Benefit: Medical benefit, personal accident insurance, staff purchase discount, attractive sales commission

Job Type: Full-time

Pay: RM6,000.00 - RM10,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person