Provide safe, punctual, and professional chauffeured transportation services for the Client’s premium patrons, ensuring a high standard of comfort, discretion, and customer service at all times.
Assist passengers with boarding, alighting, and luggage handling, while responding courteously to reasonable requests and maintaining strict confidentiality.
Conduct pre-trip and post-trip vehicle inspections and ensure assigned vehicles are clean, well-maintained, roadworthy, and presented to the Client’s standards.
Monitor vehicle condition, fuel levels, and basic maintenance requirements, and promptly report any defects, incidents, accidents, or service needs.
Complete vehicle handover procedures accurately, including the recording of vehicle condition, mileage, fuel status, and any operational issues.
Deliver services in accordance with the Client’s Playbook, Policy Manual, service standards, operational procedures, and all applicable traffic and safety regulations.
Maintain a professional appearance, punctuality, and conduct that reflects positively on the Client and the Company.
Keep accurate trip logs, records, and reports, and use designated communication and dispatch systems effectively.
Cooperate with supervisors, dispatch personnel, and Client representatives to ensure smooth service delivery and operational efficiency.
Perform any other duties and responsibilities reasonably assigned by management or the Client in support of business and operational requirements.