Kerja Sepenuh Masa, Assistant Manager, Integrated Business Planning di SATS Ltd - Maukerja

The Assistant Manager, Integrated Business Planning (IBP) will support the Head of IBP in strengthening end-to-end planning across SATS Food Services, covering Demand Planning, Inventory Management, Supply Planning, S&OP, and planning systems and processes .

The role will focus on:

• Demand Planning: Establish and embed a structured demand planning process across the different business units, including forecast reviews, planning timelines, ownership of inputs, assumptions and follow-up actions. Analyse historical trends and business events to improve forecast accuracy and address forecast bias.

• Inventory Management: Monitor raw materials, finished goods and packaging inventory to identify potential stockouts, excess, ageing or obsolete stock. Review SKU movement, safety stock and consumption patterns to optimise inventory while maintaining service levels.

• Supply Planning: Translate demand forecasts into practical supply and production plans, taking into consideration kitchen capacity, operational constraints, supplier lead times and potential supply risks.

• S&OP and Process Improvement: Support the implementation of structured S&OP processes, planning routines and review cadences across the business. Drive greater planning discipline, accountability and consistency across the different SFS business segments.

• RELEX Implementation: Play a hands-on role in the RELEX Demand and Supply Planning system roll-out targeted for April 2027 , including business readiness, process alignment, user testing, training, adoption and post-implementation stabilisation.

• Cross-Functional Collaboration: Work closely with Procurement, Production, Commercial, Finance and Operations to identify planning gaps, resolve supply and demand issues, and ensure alignment across the end-to-end supply chain.

• Change Management & Capability Building: Support teams in adopting new planning processes and systems, address adoption challenges, and strengthen capabilities in forecasting, inventory optimisation, data analysis and supply planning.

• Performance & KPI Management: Monitor key performance indicators such as forecast accuracy, inventory efficiency, SKU health, potential wastage, service levels and inventory holding costs , and drive improvement actions where required.

Overall Purpose

This is a hands-on IBP role that requires someone who can build and formalise planning processes while also managing day-to-day planning requirements. The role is particularly important in supporting SFS's transition towards a more structured, data-driven IBP model and the successful implementation of RELEX across its diverse businesses, including catering, healthcare, education, corporate accounts, trading and food manufacturing.

• 5+ years of supply chain planning experience , preferably in food services, FMCG, manufacturing, catering, or trading environments.
• Strong experience in demand planning, S&OP/IBP, inventory optimisation, and supply/production planning .
• Hands-on knowledge of inventory stratification, safety stock, ABC/XYZ analysis, EOQ, MOQ, shelf-life management, and capacity planning .Experience with ERP, APS and supply chain planning systems ; RELEX experience is advantageous.
• Strong analytical, scenario-planning and problem-solving skills , with the ability to translate data into practical planning decisions.
• Proven ability to establish and improve planning processes , including system implementation, testing, training, and user adoption.
• Strong cross-functional stakeholder management and change-management skills , working across Procurement, Production, Commercial and Finance.
• Self-driven, hands-on and adaptable individual contributor who can build structure in an evolving environment and drive consistent execution.